Job Description

We are looking to appoint a Sales Support Coordinator to fill a position as part of our Sales Support team. This is an ideal role for someone with strong SAP experience and who is passionate about customers. The successful candidate will have excellent attention to detail and have the ability to adapt and learn quickly. "* Provide first line Sales Office activities including answering and dealing with incoming phone calls and ensuring excellent communication and coordination through the sales team. Build strong relationships and work closely with the Sales team to support any sales activities including dealing with literature requests. To enter all customer orders onto the Sales Order Processing (SAP) system ensuring all queries are adequately resolved prior to order entry. Optimise OTTR (One time delivery) by ensuring that orders are placed in accordance with customer required date, liaising with relevant departments for agreement and providing confirmation to the customer. Create quotations for customers and follow - up proactively with the aim of securing orders for MTL. Ensuring a professional, high level of customer support at all times. Develop strong relationships with key departments such as Credit Control, Planning, Production and the Shipping Team in order to provide regular and accurate feedback to customers at each stage of their order in a standard format. Work with other internal departments to ensure seamless business activities are maintained in support of customers. 1 - 2 years Technical background or knowledge of MTL products would be an advantage Excellent attention to detail Strong organizational skills and ability to effectively prioritize Fluent in English and ideally a second language"