Job Description

Job Summary: Kiwa UK is looking for a proactive and personable Sales Support Executive to join our growing Construction & Utilities sales team. In this key role, you'll generate new business meetings and re-engage dormant accounts, helping to drive growth across the business. You'll act as the first point of contact for potential clients, building and nurturing relationships until they're ready to progress with our wider sales team. This is a great opportunity for someone with strong communication skills and a passion for relationship-building to make a real impact in a supportive, collaborative environment. About the role:

Business Development

Research and engage new clients, booking introductory meetings Re-establish contact with dormant accounts to uncover new opportunities Promote relevant Kiwa services before handing over to the field sales team.

Client Support

Act as an initial point of contact, supporting clients prior to full engagement with the sales team Follow up on enquiries and quotes, ensuring a smooth client experience Gather and share client feedback to help improve services and identify opportunities Maintain accurate CRM records and liaise with internal teams to resolve issues

Administration & Collaboration

Prepare timely and accurate quotations Produce regular activity reports Stay informed on Kiwa's service offerings and coordinate closely with the cluster sales team to align engagement strategies

Do you have what it takes?:
Experience in a sales support, business development, or customer service role desirable Excellent communication skills, both written and verbal, with confidence in engaging clients A proactive and organised approach, with the ability to prioritise and manage multiple tasks Experience using CRM systems (desirable) and a strong attention to detail in data management Understanding of sales processes and client engagement strategies Knowledge of or experience in the construction, engineering, or compliance sectors is an advantage A collaborative team player who is also confident working independently A commitment to professional, customer-focused service and continuous improvement

What can you expect from us in return?:
28,896.00 per annum

Generous Annual Leave

- Starting at 25 days plus Bank Holidays, with the option to buy additional leave and increased entitlement with length of service

37.5 hours per week

- Monday to Friday, remote home based role with occassional UK travel for team meetings

Enhanced Family Leave

- Enhanced maternity, adoption, and shared parental leave with 6 months full pay, plus 2 weeks full pay for paternity leave

Milestone Rewards

- paid and unpaid sabbaticals, charity donations, personal gifts, and retail vouchers

Salary Reviews

Company Bonus Scheme

Enhanced Pension Contributions

Life Assurance

- 4x your annual salary

Employee Assistance Programme (EAP)

- Confidential support, advice, and counselling available 24/7, 365 days a year

24/7 GP Service

- Access to medical advice anytime

Cycle to Work Scheme

Eye Care Vouchers

- Supporting your health and well-being

Welcome Pack

- Filled with company-branded goodies to kickstart your journey with us

At Kiwa, we deliver results driven by our core values:

Ambitious, Reliable, and Engaged

the principles that guide how we work with colleagues, customers, and everyone we encounter. We are committed to fostering personal development, encouraging you to be ambitious, explore new ideas, and contribute to making the world a safer, more sustainable place. Here, you'll thrive in a dynamic environment with ample opportunities for growth and self-development.
As an equal opportunity employer, Kiwa celebrates diversity and is dedicated to building an inclusive, supportive workplace. We embrace flexibility in hiring talented individuals from all backgrounds globally, ensuring a work environment free from prejudice, discrimination, and intimidation. Inclusivity and equality are core to who we are, and we uphold these values without exception.
If you have any questions about this role and would like to speak a member of the Talent Team, please e-mail us at uk.careers@kiwa.com.