Job Description

Who we are...

Based in York, one of the fastest growing toy companies in the UK is looking to expand their team. Do you possess a sense of fun, & have a creative nature? Are you a friendly, tech-savvy professional, experienced in being organised & caring about the small details? Apply today to join true industry professionals on their UK toy adventure!

The Role...

The person in this role will be an important support to the Commercial Director & National Account Managers, as well as a key team member for the rest of the Sales & Marketing department. There will be exciting opportunities for progression & growth in the role, if desired, as well as thorough training & support.

Role responsibilities:

Support the National Account Managers with sales operations ie:

o Prepare customer quotes

o Complete new customer set-up forms

o Complete new-product forms & provide information/data to customers when requested

o Upload product data & imagery to customer websites

o Organise postage of product samples to customers / key stakeholders

o Regularly check images, videos & copy are up-to-date on customer websites

o Regularly track customer sales performance & update online attributes accordingly

o EPR / QA data submissions to customers

o Daily, detailed, troubleshooting support for key e-commerce accounts

o EPOS data recording & analysis support

Record & update product records with new data, as it arrives, in the company product database

Update the company Trade Price Lists

Support & attend annual toy fair events/exhibitions

Support the Commercial Director in supervising the Administrative Assistant with day-to-day tasks

Manage phone calls & correspondence, where required (e-mail, letters, packages etc.)

Assist the CEO, Commercial Director & senior Sales & Marketing team with all necessary & any ad-hoc tasks

This full-time role is office based, in

York

, & working hours are typically 8.30am - 5pm, Monday-Friday, with some flexibility if needed. Some travel may be required during preview seasons & for toy fairs/exhibitions. Start date for the role will be

as soon as possible

.

Who we are looking for...

We know that great people learn new things quickly, but we would love it if you have some/all of the below experience & skills:

At least 3 years' work experience in a Sales & Marketing support environment (essential)

At least 3 years' work experience in administration (essential)

A very keen eye for attention to detail (essential)

Very organised, proactive & strong time management skills (essential)

Professional, mature & friendly manner with a desire to help; a team player (essential)

Reactive & able to work under pressure in a fast-paced environment, at peak times (essential)

Proficient using Microsoft Excel, PowerPoint & Word; very comfortable working with IT systems (essential)

An understanding of sales data & analysis (essential)

Minimum GCSE level B in English & Maths (essential)

A great communicator & a natural on the phone, with experience handling inbound & outbound calls (ideal)

Experience of directly assisting/supporting senior management (ideal)

Experience managing or supervising people (ideal)

Experience working in the Children's Toy industry (ideal)

What we offer in return...

Competitive salary (depending on level of experience), permanent contract Company bonus scheme (confirmed upon completion of probation period) 25 days paid annual leave + bank holidays (this increases by 1 day for every 2 years worked, capped at 5 extra days) + birthday day off (paid) Annual Summer & Winter team events Summer working hours (at MD's discretion) Medicash Health Insurance (opt in, post completion of probation period) Enhanced Maternity Pay Bright HR discounts & special offers
All applicants must be fully compliant with UK immigration & employment laws & regulations.

Job Types: Full-time, Permanent

Experience:

Sales and Marketing support environment : 3 years (required) Administration: 3 years (required)
Work Location: In person