Job Description

About Us

At CosyFloor, we specialise in

underfloor heating systems

--as well as heat pumps accessories, smart controls, and sustainable heating solutions. We supply and support Merchants, installers, contractors, and homeowners across the UK. Our team is passionate about making energy-efficient technology more accessible and helping customers heat their spaces smarter.

We're growing quickly and looking for a

Sales & Warehouse Coordinator

to help keep our operation running smoothly. If you're organised, tech-savvy, and enjoy a hands-on role, this could be the perfect fit.

Looking for a role that gives you more variety -- and a chance to grow?

This is a genuinely mixed role for someone who enjoys being hands-on but also likes dealing with people and problem-solving. You'll split your time evenly between the warehouse and the sales office, making it ideal for anyone looking to

step out of a warehouse role into sales

, or

move from sales into a more practical, operational position

.

Half of your week will be spent in the warehouse, managing stock using Sage 50, keeping goods organised, and preparing orders for dispatch. The other half will see you working closely with the sales team -- reviewing customer enquiries, preparing estimates and quotes, and helping ensure customers get the right solutions, first time.

If you like understanding how a business works end-to-end, enjoy variety in your day, and want a role that can open doors in

either operations or sales

, this is a great opportunity to build a broader skill set without giving up the hands-on side completely.

Responsibilities - Warehouse

Manage goods in/out: Receive, check, and book in deliveries Picking & Packing sales orders and preparing for despatch Order stock and materials from our renewable and heating suppliers Track and update stock levels in

Sage 50

and Excel Prepare job kits for underfloor heating and heat pump installations Organise and maintain a tidy warehouse space Support regular stocktake and inventory audits Liaise with the operations and logistics team to ensure smooth project delivery

Responsibilities - Sales & Estimating

Maintaining long-lasting relationships with existing customers through exceptional after-sales service. Actively sourcing new sales opportunities. Developing in-depth knowledge of product features and benefits. Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process. Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls. Setting up face-to-face meetings between potential customers and External Account Managers.

What We're Looking For

Experience in a warehouse setting and/or stock control roles Strong computer literacy--

Sage 50 experience is an advantage but not essential, full training will be provided

Great organisational skills and attention to detail Comfortable with manual handling and physical tasks A proactive team player with a can-do attitude An interest in renewable energy or underfloor heating is a bonus! Great communication skills on the telephone with customers & suppliers, building good relationships Forklift Experience (required)

Why Join CosyFloor?

Be part of a fast-growing company in the renewables sector On-the-job training and opportunities to grow Friendly and supportive team environment On-site Parking Workwear provided, pension contribution
This role requires a dedicated individual committed to maintaining high standards of organisation, safety, and efficiency within our sales & warehouse operations.

Job Types: Full-time, Permanent

Pay: 26,000.00-27,000.00 per year

Benefits:

Company pension Free parking On-site parking
Ability to commute/relocate:

Lutterworth LE17 4FL: reliably commute or plan to relocate before starting work (required)
Experience:

Warehouse: 2 years (required)
Language:

English (required)
Licence/Certification:

Forklift Experience (required)
Work Location: In person