Job Description

:
Salesforce DevOps Engineer
Salary: HG 15T
Job Type: Full-Time, 37.5 hours, permanent
Location: IB (International Baccalaureate) Global Centre, Cardiff
Hybrid working opportunity, [office presence required twice per week]
About the IB
If you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate (IB) may have the ideal opportunity for you! The International Baccalaureate provides world-class educational services to over 5,700 schools across 162 countries. A career at IB is not just a job; it's an opportunity to work with an innovative world leader in education services and contribute to our 50-year mission of creating a better and more peaceful world. Apply now to join our global organisation where we empower our employees to thrive and make a difference.
About the Job
Situated within the IT applications team in the Cardiff office, this role will primarily sit within a newly setup DevOps team, supporting a new system to be used by our IB stakeholders. The DevOps team is responsible for development of change requests, small-medium projects and large initiatives on Salesforce. This role requires a deep understanding, and extensive hands on commercial experience of Salesforce software architecture and development techniques. Our business services involve multiple applications on Salesforce platform and architecture.
Key Responsibilities

• Develop and/or improve technological solutions on Salesforce platform for new or existing applications in line with functional requirements and specifications.
• Specify, (co)develop and maintain techniques, procedures and guidelines within the own functional area.
• Keep up with relevant developments, technological and market related, in own field of specialization, develop and maintain own network and exchange knowledge with other professionals.
• Monitor and evaluate IT service and performance are in line with contract agreements and specifications.
• Advises management and stakeholders on IT developments, issues and solutions and supports decision making on technical issue.
• Investigate and analyze technical IT incidents and problems, develop technical solutions and secure knowledge gathered from troubleshooting cases to create the necessary means & methods for the future ('zero repeat').

About You

• Bachelor's Degree in Computer Science, Engineering or equivalent work experience
• Extensive hands-on experience building, configuring and maintaining applications on Salesforce
• Salesforce Certified Platform Developer I is required, and Salesforce Certified Platform Developer II is desired
• Familiarity with Copado or Azure DevOps
• Strong understanding of Salesforce platform and specifically regarding Apex Triggers, Aura, Visualforce Pages, Lightning Web Components and Enterprise Architecture
• Knowledge on Document generator tools like Conga Composure
• Significant exposure to Agile/Scrum methodologies and CI/CD tools like Flosum or Copado
• Focuses on delivering value to schedule without compromising quality
• Excellent communication skills - interpersonal, written and oral.
• Excellent organizational skills and detail-oriented.
• Ability to work both independently, and within a team.
• Ability to work within a fast-paced environment to meet deadlines, multitask and cope with multiple activities.

In addition to your salary, we offer an attractive range of benefits including:

• 10% employer pension contribution (3% employee contribution required)
• Enhanced family friendly benefits
• 25 Days annual leave, plus public holidays, with the choice to buy up to 5 days additional annual leave
• Life assurance 4x annual salary
• Flexitime
• Paid volunteering leave
• Excellent continuous professional development
• 1.5 % Flexible benefits allowance
• Health and wellness schemes
• Cycle to Work scheme
• Discounts on a range of products, including days out
• Cash back opportunities available from a wide range of retailers
• Employee Assistance Programme
• Free on-site car parking

Please note that in September 2025 our Cardiff Office will relocate to Fusion Point One, Dumballs Road, Cardiff, CF10 5BF. The building is a 5-minute walk from Cardiff Central Station and a 10-minute walk to the city centre. Our new offices will have 60 parking spaces available which will be reservable online.
Applications are being received until 25 June 2025
We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer and we welcome applications from all suitably qualified applicants.