Job Description

We are a growing national Estate Agency, with a branch in Nuneaton and a branch on the coast in Cleethorpes. We are a close-knit team and all get along great. The services we offer our clients are inclusive of portfolio management, property management, landlord services, appraisals, valuations and sales and lettings.

Job Title: Sales & Lettings Administrator

Job Location: Cleethorpes

Salary: 12.21 per hour (Aged 21 and over)

We are seeking enthusiastic individuals to take on the role of Sales & Lettings Negotiator joining a dynamic and growing business.

The successful candidates will be working within an integral part of the Sales & Lettings Department. Supporting the team with queries from internal and external customers, making sure our systems are fully up-to-date and developing relationships with landlords and tenants.

Candidates will have an understanding of the practical aspects of sales and lettings, with ambition to learn and succeed within the property industry and have a flexible approach to their role.

Full training and development will be given.

Key Responsibilities

Answering and making calls to internal and external customers Dealing with resolving/ escalating maintenance issues Liaising with and developing relationships with landlords and tenants Liaising with contractors to support business operations Organising and updating office diaries Responding to emails promptly within business operations Booking viewings, move outs, move ins, arranging access, etc. Completing paperwork; lease agreements, letters, etc. Inputting data into internal systems and databases Greeting customers and demonstrating Affitto culture and values Any additional ad-hoc duties to support overall operations

Person Specification

The successful candidates will have an interest and passion for the property industry.

Proven experience in answering calls, making diary bookings, advertising properties and administrative tasks.

Proficient in MS Suite Package, including Outlook, Excel, and Word Excellent communication and organisational skills Ability to work on own initiative, as well as a team player Systems and process orientated Ability to work in a fast-paced environment as well as under pressure A full clean driving licence with at least a year of driving experience

Benefits

Flexible working hours and patterns 28 days annual leave (inclusive of Bank Holidays) Contributory pension scheme Opportunity for development and growth across Affitto and the wider business.
Job Type: Full-time

Pay: 12.21 per hour

Expected hours: 37.5 per week

Benefits:

Company pension
Schedule:

Monday to Friday Weekend availability
Licence/Certification:

Driving License (required)
Work Location: In person