Job Description

Job Summary

We are seeking a friendly and professional Salon Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. This role involves managing the front desk, scheduling appointments, and assisting with various salon services. A background in barbering or beauty services is advantageous, as well as strong communication skills to effectively engage with clients.

Responsibilities

Greet clients warmly upon arrival and provide an exceptional first impression of the salon. Manage appointment bookings and maintain an organised schedule for stylists and beauticians. Handle client inquiries and provide information about salon services, including beauty treatments we offer Assist in upselling products and services to enhance client experience and satisfaction. Maintain cleanliness and organisation of the front desk area, ensuring all materials are stocked and accessible. Support stylists by coordinating client flow and assisting with any necessary tasks during busy periods. Address any client concerns or feedback promptly to ensure a positive salon experience.

Experience

Previous experience in a front desk or customer service role is essential, preferably within a salon or beauty environment. Familiarity with store management practices is beneficial for maintaining an efficient workflow. Strong communication skills are required to interact effectively with clients and team members. A proactive attitude towards upselling services and products will be advantageous in this role. Join us in creating a welcoming environment where clients feel valued and pampered!
Job Type: Part-time

Pay: From 12.21 per hour

Expected hours: 25 per week

Benefits:

Employee discount Store discount
Application question(s):

Can you work every Tuesday, Wednesday and Thursday?
Work Location: In person