Job Description

We have an exciting opportunity for a Scheduler to join our Responsive Repairs team in Bedfordshire. You'll play a key role in ensuring our operatives are deployed efficiently, customer appointments are met, and service targets are achieved.

Key Responsibilities:

Schedule works into diaries for up to 20 operatives daily, ensuring full utilisation and swift allocation of new tasks. Monitor emergency requests and allocate them promptly to meet service level agreements. Liaise with surveyors to approve variations and ensure continuity of works. Arrange inspections and follow-ups for supervisors. Deliver excellent customer service to residents and clients, both over the phone and face-to-face. Achieve daily allocation targets and contribute to team goals.

What We're Looking For:

Experience in scheduling, planning or logistics--ideally within construction or social housing. Strong communication and problem-solving skills. Ability to multitask and work under pressure to tight deadlines. A proactive and collaborative approach to team working.

What We Offer:

Competitive salary 22 days holiday plus bank holidays. Career progression opportunities (e.g. Senior Scheduler, Supervisor). Pension scheme and access to health and wellbeing programmes. Industry-leading family leave benefits.

Join us in helping maintain thousands of homes across Bedfordshire, making a real difference to residents every day.



Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.



To learn more about the checks included in this process, please click on the following link: National Security Vetting


Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.


We are driven by our purpose, 'reimagining places for people to thrive' and our three promises:

Thriving places

- working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.

Thriving planet

- protecting nature and taking action on climate change by collaborating and innovating with our partners.

Thriving people

- creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.


We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.


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