Job Description

Scheduler
Location: Uxbridge
Salary: 29,000 - 30,000
Are you an experienced Scheduler or Service Coordinator seeking your next challenge?
Join a leading global organisation based in Uxbridge, where your scheduling expertise and proactive approach will make a significant impact. This is a fantastic opportunity to take ownership of a pivotal role that ensures the seamless coordination of service engineers and operational efficiency.
About the Role: As a Scheduler, you will be the vital link between the Service Desk, engineers, and customers. You'll play a crucial role in scheduling maintenance, installations, and inspections, ensuring a smooth workflow while delivering exceptional customer service. This role suits someone highly organised, detail-oriented, and able to thrive in a fast-paced environment.
Key Responsibilities:

• Schedule and dispatch service calls from the Service Desk to Service Engineers.
• Plan and organise preventative maintenance services and boiler inspections.
• Support the pre-planning of installations to ensure operational readiness.
• Create service quotes and keep customers informed of any delays.
• Answer incoming calls from engineers and provide assistance.
• Review and adjust schedules throughout the day to meet changing priorities.
• Use SAP and scheduling tools to ensure efficient planning and resource allocation.
• Proactively collaborate with internal teams to drive seamless service delivery.
• Build strong relationships with key customers, delivering an added-value service.

Ideal We're Looking For:

• Proven experience in scheduling or dispatching roles.
• Strong organisational skills and the ability to prioritise effectively.
• A proactive, self-motivated mindset with excellent problem-solving abilities.
• Exceptional communication skills, with a customer-first attitude.
• Familiarity with SAP and Access is advantageous but not essential.

What's in It for You?

• Competitive salary of 29,000-30,000.
• 25 days of holiday plus bank holidays.
• Regular salary reviews and performance-related bonuses.
• Private healthcare and competitive company pension contributions.
• On-site parking facilities.
• Opportunity to work with a globally recognised organisation in a collaborative team.

What You Need to Do Now:
If this sounds like the perfect opportunity for you, then apply today! If not quite right but you know the perfect person, remember we have doubled our refer a friend scheme to a 100 voucher!! You qualify when we have recorded the referral and they are placed in a permanent role ( pass their probationary period), so to find out more, please visit our website and read our blog: Double the Reward!!
If you're interested in this role, please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications, if we have not contacted you within 48 hours, please assume you have been unsuccessful on this occasion.
For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies, we are acting as an Employment Business.
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Keywords for this role may include: Scheduler, Service Coordinator, Dispatch Coordinator, Service Scheduler, Maintenance Coordinator, Uxbridge Jobs, Scheduling Jobs, Service Planner, SAP Scheduling, Customer Liaison Roles