The administrative assistant/officer is responsible for supporting the administrative, financial and organisational processes within the school. They will also act as the initial point of contact for parents/carers, visitors and other stakeholders, so will be an ambassador for the school and embody the value, vision and ethos of the school in all interactions.
Duties and responsibilities
General administration
Update manual and computerised record/information systems
Update and maintain the school calendar
Assist with managing the school's email inbox, ensuring the school meets its expected response times and that emails are forwarded to the relevant staff member as necessary
Manage and organise completed forms from parents and carers
Report any issues with the school's IT systems
Organise and distribute incoming and outgoing post
Provide administrative support to staff as needed
Book training courses for all staff
Order, monitor and manage stock, ensuring best value following the school's purchasing processes
Carry out filing, printing and photocopying. Maintain the operation of the printer and photocopier to ensure it's ready to use at all times, resolving any issues as necessary
Assist with organising parents' evenings and other meetings and events, including the organisation of rooms and equipment, and providing refreshments as required
Keep records in accordance with the school's record retention schedule and data protection law, ensuring information security and confidentiality at all times
Ensure the annual SLASC and termly GIAS information for DfE are submitted
Attendance administration
Monitor and maintain an accurate record of pupil attendance, producing reports as necessary
Monitor the late arrival of pupils and contact parents/carers to identify reasons for non-attendance, ensuring all safeguarding procedures are followed
Reception
Act as the first point of contact for parents/carers and visitors arriving at the school
Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner
Seek support from other colleagues where necessary to respond to complex enquiries
Respond to messages promptly and accurately, passing on information to relevant staff members as necessary
Assist staff and pupils with the information and support they need
Safeguarding
Control access to the school in line with the school's safeguarding procedures, including signing in visitors, checking identification as necessary, issuing passes and notifying them of safeguarding and safety procedures
Be alert to unknown individuals on the school premises and report any concerns in line with the school's procedures
Administer the school's filtering and monitoring system for online safety, and escalate any safeguarding concerns following the correct safeguarding procedures
Ensure accuracy of schools Single Central Record
Written communication
Write and send email responses that are professional and uphold the school's vision and values
Update and distribute online and offline communications (e.g. letters, newsletters, social media posts, etc.) to parents, staff and other stakeholders
Assist with marketing and promoting the school
Finance
Enter data into the school's finance systems and produce reports as necessary
Collect, record and issue receipts for payments from parents and carers
Carry out financial administration in line with the school's procedures
Other areas of responsibility
Read and follow the relevant school policies
Undertake training required to develop in the role
Ensure all duties and responsibilities are undertaken in line with the school's health and safety policy
Contribute to the safety of children and young people and protect them from harm
Job Type: Full-time
Pay: 25,389.48-27,164.97 per year
Work Location: In person
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