Job Description

School ICT Support Technician

Scale 5 (27,771 - 30,060).

This role is eligible for an Essential Car User allowance of up to 963 per annum.

37 Hours, Full Time, Full Year (Term time working would be considered)

Permanent

Stopford House (Stockport) and working in schools

Application Deadline: 11:59pm 15th August 2025

Please be aware that we may close this vacancy early if a high volume of applications are received. We encourage you to submit your application as soon as possible to avoid disappointment.

Shortlisting Date: 22nd August 2025

Interview Date: 26th/27th August 2025

Interview Type: Face to Face Interview

While we embrace the use of AI as an innovative tool to maximise our services at Stockport Council, we are looking for authenticity in applications we receive. We therefore ask you to think carefully if choosing to use AI when completing your application and ask that you ensure you read all instructions carefully and that your application is written by you and reflects your skills, knowledge and enthusiasm.

Join us at Stockport Council MJ Local Authority of the Year 2025

Your Role

This role has more than enough variety to satisfy the most ambitious ICT technician.


You'd be part of a team providing ICT support and repairs to around 100 schools in Stockport and surrounding areas, working on a diverse range of personal computer systems, interactive teaching equipment, audio & visual systems and mobile devices.

Providing support to schools both onsite and remotely. Configuring, installing, upgrading and maintaining servers, wireless access points, workstations, laptops, Chromebooks, iPads and other relevant ICT technologies. Communicating effectively with customers to ensure high levels of customer service are provided at all times. Support specialist curriculum and administration software, hardware and network functions for schools. Provide basic "hands on" training to our customers with regard to curriculum hardware and software. Promote and document procedures in order to assist with the resolution of faults. Installation of Audio-Visual equipment and network cabling infrastructure within schools and Council premises.

About You

We are looking for an adaptable problem solver with excellent interpersonal and communication skills.


You will have a good knowledge of Microsoft operating systems, applications, LAN principles and a working knowledge of general hardware support. You will have an understanding of how Google for Education supports schools.


You will be able to work autonomously, motivating yourself and using your initiative, this includes keeping up to date with advances in computer technology and how this affects the business environment. Whilst not essential, experience of providing ICT support in a schools environment would be advantageous.


This role requires regular visits to schools for technical support; it is therefore essential that you possess a valid UK Driving License and access to a car for work purposes.

About Us

This service forms part of Stockport Council's Traded Services section, providing a range of support services for schools within Stockport and surrounding areas.


We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment.


At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We're keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.


We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

If you would like to find out more about the role please contact Damian Hodkinson on 0161 474 2242 or email damian.hodkinson@stockport.gov.uk for an informal discussion about the role

The successful applicant's appointment will be subject to satisfactory pre-employment clearances including a Disclosure and Barring Service check.


Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not currently qualify.

Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed to be shortlisted for Assessment if you meet both the criteria for the scheme and the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

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Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.


We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.