Job Description

About us

We are an independent, specialist supplier of computing support and advice to the education sector. We support clients throughout London and the Home Counties, specialising in providing best-quality and best-value ICT systems to a wide variety of educational establishments.

Our company is seeking an experienced school ICT Technician to help with the complex, technical and challenging tasks associated with maintaining school software, network and architecture. The ideal candidate is a hands-on individual who is highly motivated, extremely personable and can work independently as well as collaboratively with team members.

This is a varied and rewarding role suitable for an experienced school ICT professional who has the ability to learn quickly, has broad problem solving skills and is keen to expand their technical knowledge.

The successful candidate will mainly be providing onsite ICT Support at various locations around London, as well as taking part in technical installations and projects, some of which they may be expected to lead on. There will be a need to carry out helpdesk support on some days from our office in Medway, Kent. They must be able to work flexibly, mainly from client sites in West and Central London but will also be working from our Medway office on selected project and helpdesk tasks.

Responsibilities

Maintain and troubleshoot computer hardware and software systems Install and configure computer equipment, peripherals, and network devices Ensure the smooth operation of ICT resources, including servers, networks, and interactive whiteboards Provide technical support to students and staff for ICT-related issues Collaborate with teachers to integrate technology into the curriculum effectively Monitor and manage ICT inventory and recommend upgrades when necessary Stay updated on the latest technological advancements in the education sector
Requirements

Experience of working within a school, academy or College would be very highly desired and advantageous. Previous experience in an MSP environment would be great but is not a necessity. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience of supporting Microsoft 365 or Google Workspace Solid knowledge of computer hardware, software, and networking principles Experience in diagnosing and resolving technical issues Familiarity with educational software and interactive learning tools Strong communication and interpersonal skills Ability to work independently and as part of a team An enhanced DBS will be required for this role
Job Types: Part-time, Fixed term contract
Contract length: 6 months

Pay: 18.00 per hour

Expected hours: No more than 28 per week

Additional pay:

Bonus scheme Commission pay Performance bonus Yearly bonus
Benefits:

Company events Company pension Flexitime On-site parking
Schedule:

No weekends
Education:

GCSE or equivalent (preferred)
Work Location: On the road