Job Description

IntaPeople are proud to be partnered with our leading Managed Service Provider client for the acquisition of a Contract School Based IT Technician. The role is 5 days a week onsite in Croydon is paying up to \xc2\xa3190 a day outside IR35.

Must have Enhanced DBS.

Responsibilities:

• Provide effective and efficient communication across all levels of the business
• Provide 1st line support to all users of technology
• Set up, deploy and re-image desktops and hardware.
• To ensure anti-virus updates and Microsoft Security updates are kept current on schools\' networks
• To understand and advice schools on: Web filtering software and its set up, E-mail filtering software and its set up, Firewall set up and safe access to external 3rd party resources
• To install software as directed and in accordance with licensing legislation
• To perform installations of peripheral devices
• To provide general maintenance, troubleshooting and technical housekeeping of networks and peripheral devices
• Diagnosing system errors and other issues
• Set up of printer hardware
• Liaise with 2nd line on server issues to ascertain fixes
• Maintain an up-to-date inventory and asset register of IT equipment
• To maintain network user accounts, profiles, permissions and the addition and deletion of users
• Maintain each school\'s network, including management of daily backups, anti-virus tools and software licences
• Handle file, application and hardware maintenance plus related support tasks as required by the school\'s policies and as instructed by local staff.
• Manage and maintain the school\'s LGfL 2.0 WAN connection, and act as a Nominated Contact for the school

Requirements:

• Strong background within the IT support industry
• MS Office experience (with MS Access preferred)
• Mobile technology (tablets & smartphones using Android & IOS)
• Networking fundamentals (LAN, WAN, Switches, DHCP & DNS)
• Ability to identify hardware/operating system problems and provide a simple report
• Active Directory Management
• Knowledge of filtering and safeguarding software deployed and its uses
• Demonstrate a working knowledge of Windows based software
• Experience supporting Microsoft Windows Server 2003, 2008 and 20012, Windows 7 and Windows 8 Professional, Apple & IOS operating systems
• MS Office experience (with MS Access preferred)
• Networking and Communications Troubleshooting experience
• Active Directory, Group Policy and Server builds and configurations management
• Microsoft Windows operating systems and their use in a local area network environment
• Cisco and D-Link networking technology

If this looks like the right opportunity for you then apply below or email for a confidential conversation.

IntaPeople