Job Description

This is an incredibly exciting opportunity to play a key role in delivering an outstanding arrival experience for visitors and members of the School community at St Edward's newly built Gatehouse entrance.

The Role

As the School Receptionist, you will welcome visitors in a warm and professional manner that reflects the high standards of the school, whilst maintaining a secure and hospitable environment, ensuring all visitors are signed in according to safeguarding and security protocols.

You will oversee the smooth operation of visitor management procedures, working closely with senior staff, security, admin and external relations teams to manage access efficiently for a variety of visitors. These will include parents, prospective families, VIPs and all other stakeholders.

As well as greeting and providing access to visitors, you will respond to various telephone enquiries and be responsible for managing and maintaining the reception area.

About You

In this 'Front of House' role, you will directly influence first impressions of the School and contribute to the overall experience of all visitors, therefore excellent customer service skills and the ability to create a welcoming and positive environment are essential.

You will be upholding and enhancing the School's reputation through your exceptional professional conduct and guest service skills, and will need proven experience in a similar hospitality, customer service or senior administration role.

Extensive knowledge of the Microsoft Office package, a practical knowledge of GDPR and the ability to handle sensitive and confidential information with discretion is equally important.

The closing date for applications is 9am on Monday 7th July 2025.

We reserve the right to conduct interviews and appoint for the role before the advertised closing date should a suitable candidate be found. Therefore, early applications are encouraged.

St Edward's does not accept applications from recruitment agencies.

St Edward's School is committed to safeguarding and promoting the welfare of children and young people and we aim to create and maintain a safe environment for our pupils, where they feel respected and supported. We expect all staff to share this commitment and to become familiar with our policies and procedures for child protection and security. All staff are required to apply for an Enhanced Disclosure from the Disclosure and Barring Service.

St Edward's School is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on age, race, sex, religion, gender reassignment, sexual orientation, disability, pregnancy, or any other protected characteristic. Please see our Equal Opportunities & Dignity at Work policy on our website for further details.

Job Types: Full-time, Permanent

Pay: 17,248.00 per year

Benefits:

Bereavement leave Canteen Company events Company pension Cycle to work scheme Discounted or free food Enhanced maternity leave Free fitness classes Free flu jabs Free parking Gym membership Health & wellbeing programme On-site gym On-site parking Sick pay Transport links
Schedule:

Day shift Monday to Friday Weekend availability
Work Location: In person

Expected start date: 01/09/2025