Job Description

An exciting opportunity has arisen within the Midlands and North West Bowel Cancer Screening Programme Team based at Hospital of St Cross, Rugby for the role of Screening Administrator. The Bowel Cancer Screening Programme offers screening to men and women and has recently expanded to invite those aged between the age 50 - 74. The Screening Administrator role includes answering national patient helpline, administrative support, and laboratory support including the logging of completed faecal sample tests. In addition, the role will support the printing and packing function of the Hub.



Please be advised that sponsorship is not eligible for this post.

This post offers:

18 hours post per week. Working Pattern to be agreed with the successful applicant.

30 hours post Monday - Friday 0800am - 1400pm.



37.5 hours post Monday - Friday 0930am to 1730pm.



Working Pattern will fall within Hub Operating Hours of Monday - Friday 9.30am to 17.30pm.

Closing Date:

Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.



Utilise relevant Trust and Bowel Screening Programme IT software systems efficiently ensuring all patient data is collected and input accurately in line with Trust guidelines.



Answer the subject (patient) Helpline in a professional manner, offering advice and guidance on all aspects of the screening programme in line with Departmental and National policy and guidance.



Support in the production and packing of bulk batches of subject (patient) mail such as screening invitations including operating letter insert/pack machinery.



Provide a supporting role in the laboratory including receipt and logging of bowel cancer screening and symptomatic faecal test kits



University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.



We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.



Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.



We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)



By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.



The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.



Maintain both manual and electronic filing systems and databases, as required by the Department, ensuring all documents are accurately and appropriately stored and archived.

Provide comprehensive administrative support including processing of incoming/outgoing post such as undelivered mail items; sending individual subject (patient) correspondence from template letters such as assistance to subjects who have not completed their kit correctly.

Process symptomatic FIT referral forms received to send out the kit and letter to the patient, check completed packs for accuracy against the referral form, add record to the database and produce forms using templates from these records.

Act as first point of contact for complaints and deal with these in line with Trust and Departmental policy.

Work in accordance with the Department Quality Management System including adhering to Standard Operating Procedures.

Assist in training new staff members .



For further details about the job role please see attached job description