Job Description

Who are HotelMap?
HotelMap is a global technology platform 100% focused on modernising and automating hotel booking in the conference, trade show, and group booking sectors. The HotelMap platform is used by the world's leading conference and trade show organisers, including Informa, RX Global and DMG Events. The platform operates in over 500 cities worldwide and now includes over 1,000,000 accommodation operators.
Why we're hiring for this role?
As we continue to scale and enhance our engineering capabilities, we're seeking a highly skilled and motivated Scrum Master to join our team. This pivotal role will provide structured Agile leadership across our software development lifecycle, enabling our teams to deliver high-quality software efficiently and predictably.
What you'll be doing?
As Scrum Master, you will be responsible for facilitating Agile processes, removing impediments, and ensuring that our development team is aligned, focused, and productive. You will act as a process leader within our engineering team, driving delivery of strategic initiatives while championing continuous improvement across the SDLC.

• Sprint Management: Facilitate all Agile ceremonies, including sprint planning, stand-ups, reviews, and retrospectives.
• Team Coaching: Guide the development team on Agile practices, fostering a culture of transparency, accountability, and continuous learning.
• Delivery Oversight: Work closely with product owners and engineering leads to ensure timely and predictable delivery of features and enhancements.
• Impediment Removal: Actively identify and remove blockers that hinder team productivity or flow.
• Stakeholder Communication: Serve as a communication bridge between engineering, product, and business stakeholders, ensuring alignment and clear expectations.
• Metrics & Reporting: Track and report key delivery metrics such as sprint velocity, team throughput, and burndown charts to inform decision-making.
• Process Improvement: Drive iterative improvements to Agile processes, workflows, and tooling based on team feedback and outcomes.
• Tool Management: Administer and optimise the use of Jira, Confluence, and other Agile collaboration tools (Slack, Teams, Notion, et al).

Who are we looking for?
Technical Expertise

• 3+ years of experience as a Scrum Master in a software development environment.

• Deep understanding of Agile and Scrum methodologies, with practical experience applying them in fast-paced teams.

• Strong grasp of Agile frameworks (Scrum, Kanban, SAFe) and associated practices.

• Proven ability to coach teams and organisations on Agile adoption and maturity

Technical Acumen

• Familiarity with modern SDLCs including CI/CD pipelines, cloud-native architectures (preferably AWS), and microservices.
• Comfortable facilitating technical conversations and understanding engineering constraints.
• Experience supporting teams using Git-based workflows, Docker, Kubernetes, or similar technologies is a plus.

Certifications (preferred but not mandatory)

• Certified ScrumMaster (CSM)
• SAFe Scrum Master (SSM)
• Professional Scrum Master (PSM I or II)

Soft Skills

• Outstanding communication, facilitation and conflict resolution skills.
• Empathetic and approachable leadership style with strong interpersonal skills.
• Excellent written and verbal communication to interact with both technical and non-technical audiences.
• Highly organised, proactive, and focused on outcomes.
• Experience working with distributed or remote teams is a plus.
• Exceptional documentation skills to ensure clear and thorough records.

What we offer?

• Generous Leave: 32 days of holiday per year (inclusive of UK bank holidays).
• Health & Wellness: BUPA health insurance after 1-year service.
• Flexibility: Work remotely or from our beautiful London HQ
• Innovative Environment: Collaborate with a forward-thinking team using cutting edge technologies

Our Interview Process * Talent Screen: 30-40 minutes.

• Founder Interview: 30 minutes.
• Technical Team Interview: 45 minutes.

HotelMap is a global technology platform 100% focused on modernising and automating hotel booking in the conference, trade show, and group booking sectors. The HotelMap platform is used by the world's leading conference and trade show organisers, operates in over 500 cities worldwide, and now includes over 1,000,000 accommodation operators.

Skills Required