Job Description

Introduction to Eaton Vale Scout and Guide Activity Centre

Thank you for your interest in the role of Seasonal Activity Instructor at Eaton Vale Scout and Guide Activity Centre. This document provides information relating to the above vacancy and should be used for information purposes only. The information does not form part of the terms and conditions of employment.

Eaton Vale Scout and Guide Activity Centre is owned by Norfolk Scouts and Girlguiding Norfolk and exists to actively engage and support young people in their personal development, empowering them to make a positive contribution to society.

We are seeking enthusiastic, motivated individuals who have a passion for delivering excellent customer service, a sense of pride and ownership in everything they do and an ability to engage positively with young people.

Website: www.eatonvale.co.uk

The Role:

Working Hours:

Zero hours fixed term contract (multiple posts) Work will involve evening and weekend work. Hours per day can vary between some long days (up to 12hrs) and some shorts days (2hs) and a variety of hours between this. Actual daily hours will be by arrangement and as per the staffing rota.
Contract dates: 21st March 2024 - 7th September 2025

Salary:

Minimum Wage up to 12.50 per hour based on age and experience.

Age requirements: Candidates must be 18+ at the time of the contract start date.

Training: Additional training is likely to be offered subject to skills and experience to successful candidates

The job is diverse and varied and requires the ability to instruct, supervise, engage with and be responsible for groups and young people taking part in a wide range of activities and programmes, maintaining activity equipment, and working with other instructors. Undertaking some cleaning and maintenance duties will also be required.

Should you wish to discuss the post with the Centre Manager (Susan Newton) or simply have questions that are not answered here please telephone 01603 501228

Applications: Please complete the application form electronically and send it to us by email

Closing Date for Applications: 9am on Wednesday 15th January 2025. Shortlisting: Candidates will be shortlisted on the basis of the application form submitted.

Interviews: Will take place either in person or virtually on Wednesday 22nd and/or Thursday 23rd January 2025

Training: Training will be in several stages:

All Staff.

Monday 31st March - Thursday 3rd April: In house ERCA (ropes) Training

Monday 7th April (am). Induction Training

Tuesday 8th April through to Thursday 10th April. In house Staff Training. (Applicants must be available for all these dates)

Saturday 12th April. In house training - Practical delivery to customers. (Applicants must be available for all these dates)

If you have not heard about the outcome of your application by Tuesday 7th February 2023, please assume you have been unsuccessful on this occasion.

Purpose:

To deliver high quality outdoor activities at Eaton Vale Scout and Guide Activity Centre.

To ensure a high standard of customer service across the centre.

Main Activities and Responsibilities:

Maintain the highest standards of customer care at all times

To deliver a wide range of outdoor activities in line with the Centres Standards Operating Procedures ensuring sessions are safe, engaging, and enjoyable.

To be responsible for groups of participants visiting Eaton Vale and be their point of contact for the duration of their stay.

To seek to build positive relationships with young people, supervising adults, families, customers and other professionals.

Assist in maintenance of all activity equipment to ensure it is kept in good order, stored securely and safely and that self-instructed groups leave it in a similar manner, including keeping accurate records as required.

Assist across the site as required with ongoing maintenance and cleaning, receiving appropriate training as necessary.

Assist with residentials, as required, including meeting guests, running welcome games sessions and evening programmes.

To undertake cleaning tasks across the centre.

To contribute to, to comply with, all policies and Centre operating procedures.

Implement Eaton Vale Scout and Guide Activity Centre Health and Safety Policy and follow best practices in Health and Safety

To undertake relevant training as and when required.

To work flexibly including evenings and weekends.

Carry out any other duties which may reasonably be required to ensure Eaton Vale Scout and Guide Activity Centre functions efficiently and effectively.

We are an equal opportunities employer and welcome applications from people of all backgrounds. We do not discriminate against applicants on the basis of age, disability, ethnic origin, gender, marital status, nationality, race, religion or sexual orientation.

Having a criminal record will not necessarily bar you from working with us.

This will depend on the nature of the position and the circumstances and background of your offences.

Terms and Conditions

Contract Type:These posts are fixed term contracts.

Location:You will be based at Eaton Vale Scout and Guide Activity Centre, Church Lane, Norwich, NR4 6NN.

Employment Checks

Upon successful appointment, you will be required to provide:

Two satisfactory confidential references

Proof of eligibility to work in the UK

Evidence of qualifications

DBS check

Employment is subject to satisfactory receipt of the above.

Holidays:Holiday accrued and calculated on the government guidelines.

Notice Period:During the probationary period, the period of notice required is one week by either party.

Job Types: Full-time, Part-time, Fixed term contract, Zero hours contract
Contract length: 6 months

Pay: 12.21-13.00 per hour

Benefits:

On-site parking
Application question(s):

To apply for this job please complete the application form which can be found at https://www.eatonvale.co.uk/vacancies/
Work Location: In person

Application deadline: 15/01/2025
Expected start date: 31/03/2025