Job Description

Job Overview

We are seeking a dedicated and organised Secretary to join our team. This role requires strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced setting.

The Company:

Established in 2018, Tayside Complete Health is a private health clinic in the centre of Dundee. We are a rapidly growing provider of private healthcare treating patients from all over Scotland. Our aim is to offer timely, high quality, person centered specialist healthcare

Responsibilities

The ideal candidate must have excellent interpersonal, organisational & administration skills. The ability to touch type as with experience of audio typing is

essential.

This is a fast paced, agile working environment therefore, a calm efficient manner is vital as are exemplary communication skills (verbal and written).

You will have proven ability in using your own initiative, working with confidential and highly sensitive information, showing attention to detail and the ability to work accurately, whilst understanding the importance of adhering to policies and procedure.

Main duties and responsibilities

Using Microsoft Office application, produce clinical correspondences with audio transcription.

To include communication to General Practitioners and other health professionals, clinical letters, notes and discharge summaries.

Respond to telephone calls or Emails from sometimes anxious and distressed patients, taking messages and resolving problems when possible, in a professional and competent manner

Ensure all queries from colleagues and external organisations are dealt with quickly and effectively, producing file notes as necessary.

Ensure the smooth running of the office/team including the assessment of priorities and the initiation of preparatory action as appropriate

File results, letters and various other documentation in medical notes

Ensure shared knowledge within the team

Contribute to ongoing projects as required

Assist in the coordination of the workload , ensuring appropriate communication both within and outside the department.

Manage multiple tasks ensuring deadlines are met.

Communicate appropriately with a range of people at different levels of the organisation.

To adhere to agreed policies, procedures and protocols.

Requirements

Proven experience in an office setting with a focus on administrative tasks. Strong computer skills, including proficiency in Microsoft Office Suite. Excellent organisational skills with the ability to manage multiple tasks simultaneously. Previous experience as a medical or legal secretary is advantageous. A empathetic, friendly and professional demeanor. Ability to maintain confidentiality and handle sensitive information appropriately. Strong time management skills to prioritise tasks effectively in a busy environment.
Job Types: Part-time, Permanent

Pay: 14.50 per hour

Expected hours: 18 - 25 per week

Benefits:

Company pension
Work Location: In person