At Sodexo Health & Care, everything we do starts with a commitment to safety, dignity, and care. We are seeking a dedicated Security & Car Parking Manager to oversee a critical service at Queens Hospital, Romford. This is a key leadership role, responsible for maintaining a safe and secure environment for staff, patients, and visitors - 24 hours a day, 7 days a week.
You'll be the go-to expert for all things security, leading a team of dedicated officers and supervisors, managing car parking logistics, and ensuring compliance with NHS and Sodexo safety protocols. You'll balance operational efficiency with empathy and professionalism - because in healthcare, every detail matters.
If you're a security professional ready to step into a challenging, rewarding role with a direct impact on healthcare safety, we would love to hear from you.
Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your way.
What You'll Do:
Lead the daily delivery of all security and car parking operations across a large, complex hospital site
Support and deputise for the Security Supervisors, managing a team of approximately 30
Ensure consistent staffing levels and rota planning aligned to contractual KPIs
Oversee incident response, investigations, and liaison with local police and NHS Protect
Produce accurate and timely security reports, audits, and compliance documentation
Manage 3rd party contractors and agency labour to ensure service quality and value
Embed a culture of health & safety, training, and continuous improvement across the team
Act as the point of escalation for security-related risk, compliance, or reputational matters
Represent Sodexo in strategic site discussions, working collaboratively with senior Trust colleagues
Attend court or inquests and provide formal statements as required
What You Bring:
Proven experience in a senior security management role within facilities, retail, leisure, or healthcare
A current SIA licence (Security Industry Authority) is essential
A calm, composed, and authoritative presence - especially in high-pressure or sensitive situations
Strong leadership and influencing skills; able to manage, motivate and develop large teams
Knowledge of healthcare security standards, NHS Protect guidance, and compliance frameworks
Excellent communication and report-writing skills
High levels of commercial awareness and a commitment to delivering value and service excellence
What we offer:
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
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