Job Description

Are you a highly empathetic, proactive, and resilient individual looking for a deeply rewarding support role? We are searching for an exceptional female Personal Care Assistant to provide comprehensive, consistent, and person-centred support to a 26-year-old woman in her own home.

The ideal candidate must be:

Extremely patient, calm, and highly resilient.

Able to support during challenging episodes, including being completely non-judgmental, including any offensive language.

Hours: 20 per week

About the Role:

This is a unique opportunity to provide vital, tailored support to a young woman managing a complex combination of conditions, including:

Functional Neurological Disorder (FND)

Psychogenic Non-Epileptic Seizures (PNES)

Tourette Syndrome (TS)

We are looking for someone who can offer both practical assistance and strong emotional support, enabling her to live as independently and fully as possible.

Hourly Rate: 12.21

(IF YOU ARE SELF EMPLOYED, PLEASE PROVIDE RATES ON APPLICATION)

Days and Times may vary - Shifts Include:

Weekend Availability (some weekends)

Weekdays

4 - 5 Hour Shifts

Day / Evenings

Flexibility

(Rotas can be provided up to 3 months in advance)

For further information, please refer to the attached job description and personal spec.

The BCP Direct Payments Advice Service is a support service for individuals who are living independently within the community.

We are not the person you will work for. You will work for the individual or family we are supporting.

Please send your CV and covering letter detailing your suitability for the role to dpadviceservice@bcpcouncil.gov.uk

The purpose of this role is to provide consistent, person-centred support that enables the person to maintain independence, access the community, and engage in daily activities safely and confidently. This includes assistance with social outings, appointments, household tasks, and hobbies, while offering calm, reliable support in relation to her mobility needs, medical conditions, and involuntary symptoms. The role aims to promote her wellbeing, dignity, and quality of life.

(This role may involve evening support / some weekends)

The person is a 26-year-old Female who enjoys going out for coffee, cooking, and spending time with animals. She is planning to get a puppy as an additional companion. She values consistency and feels most comfortable with support from familiar, reliable faces.

Description of individual:

She is an ambulatory wheelchair user and lives with several health conditions that affect her daily functioning, including Functional Neurological Disorder (FND), Tourette's (Vocal and Motor tics), Chiari Malformation, and Psychogenic Non-Epileptic Seizures (PNES). These conditions can cause fluctuations in her mobility and overall wellbeing, so having consistent, understanding support is important to help her manage everyday activities safely and confidently.

Hourly Rate: 12.21 per hour (If self-employed please provide hourly rate on application)

Hours of work:

20hr Per week

Mixed Shift patterns

Weekend Availability

Evening Availability

Main Duties:

Provide consistent, person-centred support at home and in the community.

Assist her to attend social activities, such as going out for coffee, shopping, and attending social events.

Support her to attend medical appointments and follow any agreed care plans.

Assist with household tasks, including meal preparation and general organisation.

Promote her safety and wellbeing during periods of reduced mobility, FND episodes or PNES episodes.

Offer calm, understanding support in relation to her Tourette's, recognising that some vocalisations are involuntary.

Maintain professionalism, patience, and a non-judgemental approach at all times.

Encourage independence while providing reassurance and practical assistance

Support required includes help to:

Socialising / Go for Coffee

Outdoor activities / dog walk

Go shopping for groceries and daily essentials

Assist with cooking and meal preparation

Attend social events such as concerts or days out

Attend medical appointments safely and reliably

Support during Physiotherapy/Occupational Therapy / Neuropsychology Sessions meetings with medical professional

Personal Care:

Assisting with transitioning in and out of shower

May need help with bathing / Intimate care

Distributing Medication

Dressing

Domestic duties:

support with grocery shopping

cooking and serving nutritious meals and snacks

cleaning, changing linen, laundry, ironing

(Personal Care / Domestic Duties may vary day to day)

Strong values, honest, reliable, punctual, non-judgemental, ability to build good relationships based on trust and respect, flexible, adaptable, easy going, able to work alone, positive, willingness to travel, understands equality and diversity and has a good sense of humour

.

Specific requirements:

She requires support from individuals who understand that, due to her Tourette's, some vocalisations may be involuntary and can occasionally come across as rude or inappropriate. These episodes are outside of her control and may be embarrassing for her, particularly in social settings. It is therefore important that her support workers are patient, resilient, and not easily unsettled or offended, maintaining a calm and always understanding approach.

Other:

Due to the nature of this role including medical/personal care, the potential employer will be considering FEMALE applicants only

Skills, qualifications and experience:

Essential:

Fluent English

Great humour

Strong social skills

Confidentiality

Good at building relationships

Personal care

Strong social skills

Research and willingness to learn about her disabilities

Preferred

:

Driving licence

Car with suitable insurance

good communicator

likes dogs or other pets

a good listener

ability to support with some challenging behaviours

Experience with Neurological disorders

Experience with Non-Epileptic Seizures

ADDITIONAL INFORMATION

If you are self-employed, please provide the following paperwork required as evidence:

Provide evidence of self-employment such as Public Liability Insurance, Terms and Conditions, HMRC tax reference number.

DBS check will be required

Legally able to work in UK

Job Type: Part-time

Work Location: In person