Job Description

About The Role

SEND Young People's Officer

We are now recruiting for a part time (21 hours) SEND Young Peoples Officer to join the Family Information, Advice and Support Service


We are looking for a highly creative, motivated and knowledgeable individual who is committed to Young People's participation in developing SEND Services and a specialist Mentoring for Young People with SEND 16 - 25.



o 29 days paid holiday each year, rising to 33 days with long service plus bank holidays;

o Pension scheme;

o Cycle to Work salary sacrifice scheme;

o Interest-free loans for season tickets;

o Well-being discounts;

o Working within a diverse and inclusive workforce

About the Role

To provide a quality, impartial and participatory service for Young People with SEND to ensure their voices are heard and concerns addressed.



To develop a specialist Mentoring Service for young people 16 -25 with SEND recruiting, monitoring and overseeing trained volunteer mentors.



To support YP in developing the YP Zone on the Local Offer so they can navigate it themselves more easily and to ensure through participation and consultation that it contains the information that YP would like.



To ensure ongoing planning, delivery, evaluation and continuous development of a diverse Participation Offer for Young People with SEND with better access to user friendly information.



To enhance Young Peoples access to user-friendly information by understanding their needs and preferences and through coproduction with stakeholders to tailor the delivery of information in a clear and accessible format.



To empower and support YP to express their views and to ensure that these views are heard by relevant agencies.



This exciting new role is integral to our commitment to providing high quality information, guidance and support to all Young People with SEND.



Developing a specialist service ensuring Young People and stakeholders are engaged with, and enabled, to understand the SEND system and work together to ensure best outcomes for all children and young people with SEND



For an informal discussion, email jenny.miller@towerhamlets.gov.uk

Key Responsibilities

Working closely with Manager of SEND IASS to develop specialist mentoring service for young people with SEND



To participate in the coproduction of the participation offer, so their voices are heard and understood, informing the delivery of high quality, individualised and responsive participation offer



You will develop an Outreach programme with Young People in schools, Family Hubs and other settings to ensure as wide a reach as possible and ensure that YP and professionals develop strong working relationships



An initial priority will be to support the development of Tower Hamlets SEND Coproduction Charter in partnership with Young People with SEND



The postholder will be required toproduce and present operational and strategic monitoring reports using electronic and manual data and to monitor and analyse progress in delivery of agreed priorities

Requirements

The right candidate for this role will be passionate about improving services for Children and Young People in Tower Hamlets. You will be a self-starter who is curious and inquisitive, with exceptional communication skills, both written and verbal with excellent active listening skills and experience of working directly in SEND and with Young People



A highly motivated and keen learner who thrives with new challenges and likes seeking new opportunities, you will be highly competent with IT (Microsoft Office, Teams, Excel, PowerPoint, and CMS systems) and confident with management social media and organising events



An excellent team player and ready to build relationships at all levels of our organisation and within a diverse community. You will be highly adaptable and capable of working well within a busy and fast-paced environment. The ideal candidate will be resourceful, able to self-direct and use your own initiative.



Regular evening and weekend work.

About Tower Hamlets

Tower Hamlets is a truly unique borough at the heart of London - a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people's lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.



Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace - it's a hub for collaboration, innovation and community, designed to bring out the best in our people.



As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values - Together, Open, Willing, Excellent and Respect - we are building a positive, inclusive culture where colleagues can thrive.



At Tower Hamlets Council, you'll find exciting challenges, supportive colleagues, and the chance to shape one of London's most important and vibrant places. If you're looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.