Job Description

Band 3

Main area

Administration

Grade

Band 3

Contract

Permanent: Working hours Monday - Friday

Hours

Full time Part time Job share Flexible working
37.5 hours per week

Job ref

201-25-648

Site

St Austell Community Hospital

Town

St Austell

Salary

24,937 - 26,598 Per Annum / Pro Rata

Salary period

Yearly

Closing

14/09/2025 23:59

Thank you for your interest in joining us at

Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

Great Care


Care based on what matters to people.*
Care provided at home or close to home.*
Improvement through learning, research and innovation.*
Prevention and alternatives to hospital.*

Great Organisation


Buildings that support health and wellbeing.*
Technology enabled care.*
Care teams are supported by responsive corporate services.*
Safe, efficient, effective and productive.*

Great People


A place people love to work and feel valued.*
Living our values with staff (all voices count).*
Attract, grow and develop talent.*
Leaders with compassion, who continuously learn and listen.*

Great Partner


Encourage and enable effective partnerships.*
Joined-up community services.*
Work with others to maximise workforce opportunities.*
Reduce our impact on the environment.*


At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern. In addition, although the role advertised may have a 'home' office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.

Job overview

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.

We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:


Cornwall Foundation Trust Royal Cornwall Hospitals NHS Trust Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

We are seeking a committed, enthusiastic, and experienced

Senior Admin Assistant

to provide comprehensive administrative support to the Homefirst Integrated Team. Applicants must be computer literate, with strong word processing and typing skills. Previous administrative experience is essential, ideally within health or social care.



You will be required to use your own initiative in a busy team environment, communicate clearly and concisely, and demonstrate flexibility and adaptability in your approach. You should be confident in learning new IT systems quickly, able to adjust to evolving administrative processes, while maintaining a high standard of accuracy and professionalism.



Strong organisational and prioritisation skills are essential, as multi-tasking will be part of your daily role, including managing one of two main phone lines alongside your regular workload. Attention to detail and a personable, professional manner are key to success in this role.

Main duties of the job

To ensure a consistently high level of performance standard is maintained, to support an efficient, effective, and satisfactory service delivery. To take direction from the Team Administrator/Admin Lead. To provide comprehensive administrative support ensuring that a high quality service is delivered at all times. To work with a degree of flexibility to service needs To guarantee that all functions are carried out in accordance with agreed processes, procedures, protocols and time-scales, reporting to the Team Administrator/Admin Lead, as necessary.

Working for our organisation

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.



We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.



Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.



We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.



Just over 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see 'supporting documents'.

Person specification

#

Education

Essential criteria

Good basic education including English Grade A-C GCSE, demonstrating high levels of literacy and numeracy Level 3 qualification in administration or equivalent level of experience

Desirable criteria

RSA II Typing or equivalent level of experience #

Experience

Essential criteria

Administrative Experience of Working in a Complex Office Environment within the NHS Experience of monitoring performance and working to targets Experience in Using NHS Software Packages i.e. RiO. Integra Previous NHS Experience

Desirable criteria

Experience of supervising or motivating and supporting people #

Skills and Abilities

Essential criteria

Good Organisational and Office Skills e.g. Telephone Good time management and ability to work to deadlines

At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:


Career conversations and individual development plans for succession planning and talent management Protected CPD time for registered staff Access to a dedicated central development fund supporting CPD for all staff Leadership and Management development programmes Coaching and mentoring opportunities A full clinical induction programme for operational skills Access to a care certificate programme for our band 1-4 clinical staff A bespoke and robust preceptorship programme to support newly qualified staff Individual professional development programmes

Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:


Suite of health and wellbeing initiatives to support our colleagues physical and mental health Free access to individual HARP portfolios to support revalidation for nursing staff Free DBS checks where required Discounts available from retailers, UK hotels and main attractions NHS Pension Scheme Salary sacrifice car scheme Cycle to work scheme The Trust reimburses all application costs for staff eligible to apply for EU settlement status.

The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment.

If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.



Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles - throughout the organisation.



If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.



Any general recruitment queries, please contact our recruitment team on 01208 834644