Job Description

Role Vision

We are looking for a full-time Senior Beauty Stylist to join our growing team at our counter in Selfridges London.

As a Senior Beauty Stylist, your mission will be to provide exceptional customer service, makeup artistry, and a unique experience for Victoria Beckham Beauty clients; supporting the management team by leading trainings and masterclasses, achieving sales goals, executing counter plans, and building clientele portfolios.

You Will

Provide exceptional customer service and experience to all clients through skilled makeup artistry application Listen considerately to customer needs and create customised solutions that uphold the Victoria Beckham Beauty standards Achieve sales goals and specific KPIs while striving to overachieve all standards Partner with Counter Manager and Sales & Education to develop storytelling (especially around fragrance), artistry and service skills Deliver product and artistry trainings formally and at counter Build strong clientele by consistently communicating with clients, ensuring repeat business and replenishment Book appointments to welcome new clients and engage existing clients Partner with the Counter Manager in executing events; creating an exciting and inviting luxury environment and proactively offering ideas Complete assigned tasks in a timely and accurate fashion Uphold Victoria Beckham Beauty image and counter hygiene standards and support management with holding the team accountable Adhere to all VBB policies and best practices including Time & Attendance, Grooming, Meal & Rest Breaks, etc Develop and maintain productive, professional and continuous relationships with the store team, department and broader VB team Provide client feedback and recommendations to Counter Manager and broader VB team Partner with the Counter Manager on reporting, analysis, etc

You Have

2+yrs in makeup artistry & sales in luxury and/or beauty Makeup artistry certification preferred Passionate about the luxury beauty environment, artistry and selling/clienteling Demonstrated excellence in delivering exceptional service to clients Proven ability to productively achieve goals Exceptional communication, relationship-building and strong problem solving skills Collaborative and driven to succeed individually and as a team Self-reliant and driven - able to work in both a fast paced and slower environment
Job Types: Full-time, Permanent

Pay: 31,200.00 per year

Benefits:

Employee discount Sick pay
Experience:

Makeup application: 2 years (required) Beauty sales: 2 years (required)
Work Location: In person