Job Description

About the role

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We're looking for an enthusiastic team member to join our team at Anglia Revenues Partnership (ARP). This is a fantastic opportunity to support the managers in day-to-day operations, assist in administering the billing and collection of business rates (Non-Domestic Rates), and support the team in dealing with complex queries by providing advice and guidance.



We welcome applications from people of all backgrounds, lived experiences and neurodivergent individuals. If you're passionate about making a difference and want to work in a supportive and inclusive environment, where everyone can thrive, we'd love to hear from you.

What you'll need

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We're looking for someone who brings energy, initiative, and a commitment to fairness and service. You don't need to meet every requirement to apply--we value potential and a willingness to learn. Key strengths include:


Previous work-based experience in revenues and benefits discipline or a similar environment, preferably in business rates A commitment to delivering excellent customer service and the ability to stay calm under pressure The ability to prioritise effectively and understand the importance of meeting deadlines Knowledge of computer packages, including the Microsoft suite Excellent interpersonal and communication skills Enthusiasm and a positive desire to achieve excellent results!




We encourage you to review the full job description and person specification for more details.

Why work for us?

Our benefits include:

Holiday entitlement of 25 days, increasing to 29 days after 5 years (pro rata if part time) plus bank holidays (with an option to buy up to 10 extra days each year subject to approval) Generous pension scheme - contribute between 5.5% and 6.8% (depending on your salary) and the council will contribute 26% Life assurance - a payment of three times your annual salary flexible working options to enable work/life balance agile working - ability to work in the office and from home access to a unique employee benefits package which includes discounts and cashback on supermarkets, high street shops, holidays, mobile phones, electrical goods, savings and loan schemes and many other products and services Salary sacrifice benefits including Cycle to Work scheme, Tusker Leased Car Scheme and SmartTech (buy the latest tech products interest free and repay through your monthly salary) Rail and bus staff discounts A range of Health and Wellbeing initiatives including an employee assistance programme Discounted membership at Abbeycroft Leisure centres A culture of learning inspiring staff to focus on continuous learning Modern office accommodation

For more information

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If you'd like to have an informal conversation about the role, please contact Crystal Murray, Business Rates Manager at 01842 756487 or crystal.murray@angliarevenues.gov.uk



ARP values

Application form

How to apply:

To apply please complete the application form and send to human.resources@westsuffolk.gov.uk



Please note, we are unable to accept CVs, please follow the online application process to apply.

Closing date:

Sunday 2 November 2025