Job Description

High Life Highland is a dynamic and exciting Charity to work for with our purpose being to make life better for everyone, including our employees. We strive to provide a family friendly work environment for all employees so that they find it easier to balance family and work obligations.

About the Role

Based in Inverness Museum & Art Galley


26.8 hours per week, 26,243 - 26,974 pro rata


Contact: Susan Taylor 01349 781741 / susan.taylor@highlifehighland.com


Vacancy Reference No: CHLH/2510/26


Closing Date: 05/11/2025


A Disclosure Scotland PVG check is not required for this post.


To find out more about the key duties, responsibilities and attributes required for this role, download the & Person Specification

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

Actively promote a positive and collaborative workplace culture that supports the Charity's purpose of Making Life Better and i-care values to increase morale, productivity and performance Duties will include supervision of front of house staff, directing individuals as required at each location within the food service area. Maintain an efficient and practical table service including cleaning & clearing of tables as required. Responsible for directing staff towards the efficient operation of food orders, que management, cash handling and responding to customer requirements. Ensure that catering assistants contribute to the preparation and service of all meals, meeting company standards. Responsible for ensuring that all company and statutory policies and regulations regarding Hygiene, Health & Safety, Food Hygiene and HACCAP are complied with at all times including policies regarding COSHH, fire, security, alarms, energy conservation, recycling and terrorist activity. Support catering assistants in carrying out their stock control responsibilities and management of both food and beverage stock and retail products and following necessary replenishment processes. Assist with the operation of the vending areas within the building. Ensure the correct storage and labelling of food correctly in accordance with health and safety standards. Ensure all catering assistants keep the cafe and vending areas to the highest possible standard of hygiene. Ensure that catering assistants are appropriately trained to service major events within Inverness Leisure. Ensure all staff deliver their responsibilities to the highest standard of customer service. Pursue continuous professional development and contribute to the continuous improvement of Inverness Museum & Art Gallery and High Life Highland as a whole. Attend and undertake any training online or in person. Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks. Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the Inverness Museum & Art Gallery team

Other general responsibilities:

Contribute to adapting menus with ideas and suggestions. Ensure all equipment is working and maintained within working parameters. Assist in checking goods-in for quantity, quality and correctness. Assist with the delivery of the Company's Role Model Behaviours document and support any quality initiatives throughout the facility at any one time. Operate in accordance with the facility HSPD, NOP, EAP & Staff Handbook at all times. Attend internally run training courses as and when required and to undertake to maintain all relevant professional qualifications required to undertake this role as well as identifying additional training requirements for self and colleagues. Ensure that you conduct yourself in a professional manner which includes compliance with the company handbook maintaining confidentiality, providing an environment of equal opportunity and avoiding conduct that greatly affects the efficiency, discipline or reputation of the company. This job description is intended to give the post holder an appreciation of the role envisaged for the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals.
Work Location: In person