Senior Claims Handler Repair/tech

Newcastle-under-Lyme, Staffordshire, United Kingdom

Job Description


Senior Claims Handler opportunity with a leading Claims Handling Specialist (Repairs)

This is a hybrid or office based role in Newcastle Under Lyme.

Salary- \xc2\xa320500-\xc2\xa325000 DOE

Monday - Friday 8am to 8pm, core hours are 9:00am to 5:30pm. Some Saturdays on a rota basis and occasionally a bank holiday.

As a Senior Claims handler you will be dealing with your large case load independently from both a technical and a customer service perspective and effectively manage any claims that are being handled by the contractor network.

You will resolve all cases by supervising the contractors activity on the claim as appropriate and ensuring prompt completion of your claims keeping your customers up to date at all times.

Experience required.

Previous customer service experience including preventing and resolving complaints

Previous Household Insurance Industry experience

Cert II desirable but not essential

Full job description available

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Job Detail

  • Job Id
    JD3017639
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £25000 per year
  • Employment Status
    Permanent
  • Job Location
    Newcastle-under-Lyme, Staffordshire, United Kingdom
  • Education
    Not mentioned