Job Description

Job Type:

Permanent, Full-time

Hours per week:

Full time (37.50 hours) - Office based (1 day WFH available)

Job Purpose

Seeking an experienced Senior Client Manager to lead and mentor a small team within a dynamic accountancy practice. The successful candidate will provide best-in-class service to a growing client portfolio, overseeing the preparation and review of accounts and tax returns, and delivering sound advisory support to small business clients.

Key Responsibilities

Manage, prepare, and submit accounts and tax returns for Sole Traders, Partnerships, and Limited Companies. Supervise a small team, ensuring workloads and statutory deadlines are managed. Mentor and provide technical guidance to team members. Review accounting and taxation work and offer feedback/training. Support planning and monitoring of team performance and KPIs. Communicate with clients via phone, email, social media, and in-person. Onboard new clients and support their transition through bookkeeping and compliance. Advise clients on tax efficiency, cashflow, budgets, and pricing. Complete/review bookkeeping, VAT returns, and CIS as required. Prepare for and lead year-end client meetings and fee reviews. Maintain organized electronic records and client administration. Liaise with HMRC and resolve client queries. Deliver training to clients and ensure professionalism and company values in all work.
Requirements

Full membership of a chartered professional body (e.g., ACCA or equivalent). At least 5 years' experience in practice, covering a wide client base. Proven ability to prepare, review, and check accounts and tax returns. Advisory experience and proficiency with Xero, QuickBooks, DEXT, and FreeAgent. Advanced knowledge of UK tax and accounting standards. Strong use of Microsoft Word and Excel. Excellent time management; able to prioritize work and manage shifting demands. Effective written and verbal communication skills for both technical and non-technical audiences. Proactive, curious, and committed to learning and professional development.
Personal Attributes

Professional and approachable; strong customer service focus. Supportive team player with a growth mindset. Maintains high standards for professional appearance. Committed to company values including teamwork, respect, continuous learning, and client care.
Benefits

Additional leave Company pension Private medical insurance Sick pay Work from home options Company events

Work Location:

Hybrid remote in Waterlooville

Job Type: Full-time

Pay: 45,000.00-50,000.00 per year