Job Description

At Wotton House, we believe that work should be more than just a job - it should be an experience. We're a welcoming and inclusive community where creativity thrives and individuality is celebrated. Our Wonderfully Wotton ethos is all about being unpretentious, fun, and memorable - just like the people who work here. We're looking for friendly, quirky, and innovative individuals who want to be part of something special, where every voice is heard and every opinion matters. At Wotton, you'll feel valued, respected, and inspired to make a difference - because here, anything really is possible.

A DAY IN THE LIFE OF A SENIOR CONFERENCE & EVENTS COORDINATOR AT WOTTON HOUSE HOTEL

What you'll be doing...


As a Senior Conference & Events Coordinator, you will play a pivotal role in delivering exceptional event experiences. Reporting to the Sales Office Manager, you will take ownership of complex and high-value enquiries and provide mentoring support to junior team members. You can expect your day to include:


Managing a portfolio of key accounts, overseeing events from initial enquiry through to post-event follow-up. Handling bespoke wedding, event, and conference bookings with meticulous attention to detail. Leading client meetings, show rounds, and planning sessions with confidence and professionalism. Preparing and reviewing contracts, proposals, and function sheets in line with brand standards and client requirements. Supporting the onboarding and development of junior coordinators, sharing best practices and knowledge. Maintaining accurate records and ensuring seamless handovers to the Operations Team through our systems. Proactively gathering feedback and analysing trends to support continuous improvement in service delivery.

WHAT WE NEED FROM YOU

To succeed in the role of Senior Conference and Events Coordinator, you will need the following qualities and skills.


While we value personality and potential, for this senior role we are also looking for proven experience and a professional approach. Ideally, you will bring:


Previous experience in a similar events or sales coordination role within hospitality. Demonstrable success in managing high-value or complex events across the corporate or social sectors. Outstanding interpersonal and communication skills, with confidence in client-facing settings. Strong commercial awareness and the ability to contribute to revenue-driving initiatives. Excellent attention to detail, organisational skills, and time management. A collaborative, solution-oriented mindset and willingness to support your wider team. Familiarity with hotel sales systems (such as Delphi or Opera Sales & Catering) is desirable but not essential.

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...


We provide a benefits package that reflects how much we value our team:


Discounted hotel room rates for you and your friends & family Extra day's holiday to celebrate your birthday Flexible working arrangements to support work-life balance Pension scheme Free meals on duty -- saving you over 1,000 per year Opportunities for progression within RBH's nationwide portfolio

To discover more about our culture and benefits, click here to watch our employee video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We are proud to foster a diverse, inclusive, and people-first workplace. If you require any reasonable adjustments throughout the application process, please contact careers@rbhmanagement.com.

#LifeAtRBH

INDHOTEL