Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



We are looking for a Senior Program Manager for Geo 2 (UK, Ireland and the Nordics) for our Design & Construction business line.



About JLL



We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!



Role Purpose



This position will be responsible for the Program Management of projects in our Client's Corporate Real Estate (CRE) portfolio, as well as managing the performance of the JLL Program Managers operating in the geographical areas under the Senior Program Manager oversight. The Senior Program Manager will ensure the client's CRE vision, standards and policies are implemented throughout the projects directly managed by them, and that all projects managed by their direct reports are delivered in accordance with budgets, compliance requirements and agreed timelines.



The role reports to JLL's EMEA Design & Construction Lead within the JLL matrix while having dotted reporting lines to the client's Pre-Construction Managers ("PreCon") and Construction Managers ("CM") responsible for Geo 2.

The role involves effectively managing the team of JLL Program Managers deployed in Geo 2 to ensure successful project delivery. This includes providing guidance in shaping key project decisions and securing alignment with the client Design & Construction representatives as required. The Senior Program Manager will act as D&C escalation point for Geo 2, owning data quality for reporting, including KPI-related data.



What this job involves

Management of JLL Program Managers as direct reports in geo/project type including recruitment, performance management and resource planning.

Provide cover for the EMEA Design and Construction Lead

Geo Responsibilities:

Lead stakeholder communication, coordination and prioritisation at an geo level.

Participate and support in obtaining PreCon/CM alignment for key decisions related to projects in Geo (e.g. fit out strategies, procurement strategies, vendor selection, key issue resolutions).

Point of escalation between PreCon/CM and JLL Program Managers on project and performance related issues.

Approval of Start-up budgets, PRs/POs, Invoices and Vendor Allocations for Geo.

Program Manager Responsibilities:

Management through to successful delivery of all projects under their direct control from A to Z and until full close-out, including site selection, design, budget/cost/changes, schedule, procurement, construction, and handover to Facilities, performance feedback and lessons learned.

Follow the six stages process and integrated delivery model for all projects, being fully responsible for project delivery from Initiate (Stage 2) to Close (Stage 6).

Ensure all project participants and stakeholders are managed to deliver to parameters agreed in the project charter (customer brief, headcount, time, cost, quality, safety and customer satisfaction)

Constantly be identifying and managing risks, communicating and reporting issues, and outlining action plans across all elements of the project, keeping PreCon/CM appraised on project status and key decisions requiring their sanctionning.

Ensuring all necessary internal and external project approvals are sought and governance processes are followed (Project charter, spend and transaction approvals, design authority approvals, procurement approvals, legal approvals, landlord lease compliance activities, wayleaves, building licenses and occupation licenses)

Sounds like you? To apply you need to have:

Qualified Engineering, Architectural or Project Management (Architectural, Civil, Electrical, Mechanical or Building Services, RICS/CIOB).

Demonstrable track record of success in a similar role (management of multiple project teams, Clients and stakeholders), Project Director Level or above.

Proven track record of program management with experience of office construction and Fit Outs.

Skilled in commercial aspects of Fit out Contracts (consultants, vendors, suppliers).

Proven self-starter that consistently delivers to expectations

Excellent stakeholder engagement and relationship management skills

Excellent interpersonal, communication and leadership skills

Excellent working knowledge of Corporate Real Estate and Program/Project Management

Ability to manage and motivate teams

Strong and deep rooted sense of ownership

Keen knowledge of best practice tools and techniques



What you can expect from us

You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...



This will be an internal posting only, so this bit is not relevant.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.