Job Description

Whether you\'re talking about length, mass, time, temperature, electric current, amount or the brightness of light, the National Physical Laboratory sets the standards by which these things are all measured. We\'re striving to become more commercial. As a Senior Deliver Manager, you\'ll manage a team to ensure your portfolio of products and services delivers to expectations and that every opportunity is realised - including identifying new products and collaborations to feed into our continued growth. At NPL, we touch ordinary lives in extraordinary ways and you could too.

As an organisation, we know there are even more ways that our work can be used and developed. Managing a team, you\'ll take a holistic view of the products and services within your portfolio - to check that we\'re maximising every opportunity and that everything\'s being delivered as it should be. Working with the business, science and engineering leaders, you\'ll help put together resourcing, business and investment plans, as well as long-term strategies. You will also work with team leaders to develop new product and service ideas, taking into consideration the impact this will have on the broader organisation. Building relationships with existing customers, new customers, potential partners and collaborators will therefore also be essential. And you will also take responsibility for the performance of your team - motivating them to do better, carrying out their reviews, developing their potential and encouraging them to work together and model NPL\'s values.

We are now working in a hybrid way, with a mix of remote and office working. We strive to offer a great work life balance - if you are looking for full time, part time or flexible options, we will try to make this work where business possible. This will be dependent on the kind of role you do and part of the business you work in.

About You

Are you interested in developing your leadership skills in a growing scientific research environment?

At NPL we are looking for a Senior Delivery Manager to support the expansion of the Time and Frequency department by managing a portfolio of projects and the resources required to successfully deliver these.

In this role, you will be responsible for ensuring the delivery of a portfolio of projects to time, cost, and quality in a safe manner. You will possess a strategic mind, working with teams of Scientists, Engineers, and key Stakeholders (both internal and external) to develop project opportunities aligned to the departmental growth strategy.

You will be part of the group\'s Operational Leadership team and must be able to build strong relationships across the organisation. You will ensure the teams can operate smoothly, ensuring risks and issues are identified at the earliest opportunity and are mitigated/dealt with, escalating, and reporting when appropriate.

In this role, you will enjoy:

• Managing a portfolio of projects, delivering to NPL\'s customers to a very high standard of quality
• Providing operational leadership to a group/team, ensuring the team is motivated and clear on what needs to be delivered and are given the tools needed to do this
• Using proactive planning to ensure that appropriate resources (inclusive of staff and facilities) are in place for current and future project delivery, working with suppliers to secure required materials ahead of time
• Building new revenue streams by working closely with a team of expert scientists, product managers and commercial teams
• Developing strong relationships with key Stakeholders (both externally and across the organisation) to ensure successful delivery
• Identifying and monitoring key performance indicators for the team, taking proactive action when performance is deviating from expectations
• Ensuring that all work, either your own or members of your team, is delivered safely

You will have:

• A background in Service Delivery and/or Project Management
• A Project Management or Service Management qualification would be advantageous
• A technical degree in a relevant discipline, such as Physics/Engineering, is helpful though not essential
• You understand how to manage project budgets
• Line management experience is advantageous though not essential

If it sounds like this is the role for you, we look forward to hearing from you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert therefore we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as practical.

If you are applying for this position and you have been displaced by the Ukrainian crisis, please apply and email or text 07976873073 highlighting you are applying under the "We support Ukraine" initiative - Ukraine employment support - NPL.

About Us

The National Physical Laboratory(NPL) is a world-leading centre of excellence that provides cutting-edgemeasurement science, engineering and technology to underpin prosperity andquality of life in the UK.

NPL and DSIT have strongcommitments to diversity and equality of opportunity, and welcome applicationsfrom candidates irrespective of their background, gender, race, sexualorientation, religion, or age, providing they meet the required criteria. Applicationsfrom women, disabled and black, Asian and minority ethnic candidates inparticular are encouraged. All disabled candidates (as defined by the EqualityAct 2010) who satisfy the minimum criteria for the role will be guaranteed aninterview under the Disability Confident Scheme.

At NPL, we believe our success is a resultof the diversity and talent of our people. We strive to nurture andrespect individuals to ensure everyone feels valued by treating everyone on thebasis of their own individual merits and abilities regardless of their own orperceived identity, as part of our commitment to diversity & inclusion, wehold memberships and accreditations to ensure we\'re creating anenvironment where all our colleagues feel supported and welcome, please seeour page.

National Physical Laboratory