Job Description

Details

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Reference number

426706

Salary

47,895 - 62,699
Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Grade 7
Level 2b

Contract type

Permanent

Business area

OFGEM - Communications

Type of role

Communications / Marketing

Digital

Working pattern

Flexible working, Full-time

Number of jobs available

1

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow.

About the job

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Job summary

What if you could transform the way a national regulator delivers digital services, making them accessible to everyone? As Ofgem's first Senior Digital Accessibility Specialist, you will lead efforts to embed accessibility into everything we design and deliver and drive lasting change across the organisation.



Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the energy sector, driving towards Net Zero whilst protecting energy consumers, especially vulnerable people.



This is a permanent opportunity to shape and deliver Ofgem's first dedicated digital accessibility role within our Digital Delivery team. You'll play a key part in strengthening accessibility capability across multidisciplinary teams, helping colleagues in design, development, and quality assurance to embed accessibility in their everyday work. It's a chance to make a real difference by ensuring that digital services not only comply with UK law and GDS standards but are genuinely usable by all.



You'll make accessibility central to how we deliver digital services, work with delivery teams, providing expertise and ensuring our services meet the highest standards. You will have visibility across multiple projects, the chance to collaborate with talented colleagues in design and development, and the satisfaction of seeing your input make a tangible difference.

Job description

We're looking for someone with proven experience in an accessibility role, with expert knowledge of WCAG standards, familiarity with HTML, CSS, JavaScript and WAI-ARIA, and experience auditing websites and testing with assistive technologies. Experience of auditing websites, reporting accessibility issues, and testing with a range of assistive technologies, alongside strong collaboration and communication skills.



You'll join a forward-thinking, user-centred design team where accessibility isn't treated as an afterthought but as a core part of our approach. As the first dedicated accessibility specialist, you'll carve out your own space, set the standard, and leave a legacy by shaping how digital accessibility is delivered across Ofgem. This is a role where your expertise will not just be recognised but will set the direction of travel for the entire organisation.



We have a critical mission to ensure that the digital services underpinning our schemes are accessible to all users. By joining Ofgem, you'll play a defining role in shaping how accessibility is understood, prioritised, and delivered across our organisation.



Read on and apply today.

Please note, this advert may close early if we receive a high number of applications before the closing date.

Person specification

Essential:

Proven experience of working with delivery teams in an Accessibility Specialist role to identify and fix accessibility barriers and raise accessibility capability.

(LEAD)

Expert knowledge of existing and emerging accessibility guidelines and standards, particularly the Web Content Accessibility Guidelines (WCAG).

(LEAD)

Familiarity with front-end development technologies, specifically HTML, CSS, JavaScript and WAI-ARIA Demonstrable experience of evaluating the accessibility of digital websites and providing feedback, advice and solutions to help fix identified issues. Knowledge and experience of testing with a range of assistive technologies including customised browser settings, screen magnification, screen readers, speech recognition and literacy software.

Desirable:

Demonstrable ability to write accessibility guidance and documentation, and deliver accessibility training through presentations and workshops. Experience working to the government service standard and supporting service assessments.

Behaviours

We'll assess you against these behaviours during the selection process:


Communicating and Influencing Delivering at Pace Developing Self and Others Changing and Improving

Benefits

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Alongside your salary of 47,895, OFGEM contributes 13,875 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

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Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.
When you press the 'Apply now' button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.


You will then be asked to provide a 1250 word 'personal statement' evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.


The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.


Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment , Civil Service Careers

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [

https://www.cifas.org.uk/fpn

].



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

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Job contact :

Name : Chloe Baily Email : Recruitment@ofgem.gov.uk
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Recruitment team

Email : recruitment@ofgem.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.




In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.