Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Senior Director Investor Retail Lead - UK

What this job involves:

The Senior Director Investor Retail Lead will play a critical role in growing JLL's retail valuation business across the UK with a primary focus on targeting institutional funds and major investor clients. This role requires a deep understanding of the UK retail property market, strong client relationship skills, and the ability to manage and mentor a team of valuation professionals. The successful candidate will be a key point of contact for all major investor retail clients, providing expert valuation advice on a wide range of retail assets. Whilst the focus will be institutional and investor related clients, they will work in close collaboration with the secured lending UK & Ireland team to ensure consistency in approach. This role reports to the UK & Ireland Investor Lead.

What your day-to-day will look like:

Lead UK Client Management for the Retail Investor Sector:

Develop and execute a growth strategy for the UK Retail Valuation market focusing on Institutional and Investor target clients.



Work with UK & Ireland Investor Leadership as part of wider strategies for growth and target clients



Identify and pursue new business opportunities with existing and prospective clients, implementing account plans to increase & wallet share.



Build and maintain strong relationships with key target investor clients.



Represent JLL at retail industry events and conferences.

Valuation Expertise:

Provide expert valuation advice on a wide range of retail assets, including shopping centers, high street retail, retail warehouses, outlet malls and mixed-use developments for investor clients.



Oversee the investor valuation process, ensuring accuracy, consistency, and compliance with industry standards (e.g., RICS Red Book).



Manage client expectations and ensure timely delivery of high-quality valuation services.



Stay abreast of market trends, economic conditions, and regulatory changes impacting the retail property sector.

Team Leadership:

Manage and mentor a team of valuation professionals on the Institutional and Investor pillar, providing guidance, training, and support.



Foster a collaborative and high-performance team environment working alongside other Directors and working in close collaboration with the Secured Lending UK pillar.



Retain top talent.

Financial Performance:

Manage the financial performance of the UK Retail Investor Valuation team, including revenue generation, cost control, and profitability.



Prepare and manage budgets.

Required Skills:

MRICS (Member of the Royal Institution of Chartered Surveyors) qualification is essential.



Significant experience in retail property valuation, with a proven track record of success.



Deep understanding of the UK retail property market and valuation principles.



Strong client relationship skills and business development experience working with institutional investors, REITs, developers.



Excellent communication, presentation, and interpersonal skills.



Proven leadership and team management abilities.



Strong analytical and problem-solving skills.



Ability to work independently and as part of a team.



Proficiency in valuation software and Microsoft Office Suite.

Experience:

10+ years of experience in commercial property valuation, with a focus on retail assets.



5+ years of experience in a leadership role.

Personal Attributes:

Highly motivated and results-oriented.



Strategic thinker with a proactive approach.



Excellent communicator and negotiator.



Strong ethical standards and integrity.



Ability to build and maintain strong relationships.



#UKValue

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.