Job Description

:
Introduction
SymphonyAI Financial Services builds advanced AI-powered software to combat financial crime and support compliance for global banks and institutions. As we transition from our flagship platform NetReveal to a next-generation SaaS-based product suite, we're evolving our architecture to support scale, speed, and innovation in highly regulated environments.
As Senior Engineering Manager, you will lead our Cloud Engineering & DevOps group and manage four specialist teams: AWS Engineering, Azure Engineering, Containerisation (Kubernetes), and DevOps/CI-CD.
You will own strategy, standards, and execution for multi-cloud platforms, CI/CD, Kubernetes, reliability, security, and FinOps--directly enabling ARR growth and world-class customer outcomes.

What You'll Do
Strategic & Technical Leadership

• Own the multi-cloud (AWS & Azure) platform strategy and roadmap for NetReveal, Investigation Hub, and Sensa.
• Set quarterly OKRs aligned to 2025 goals for cost, availability, velocity, security/compliance, and automation.
• Establish reference architectures, paved-road pipelines, and reusable IaC modules to scale safely and fast.

Cloud Efficiency & FinOps

• Deliver ?25% reduction in cloud run-rate via rightsizing, autoscaling, reservations/savings plans, and workload placement.
• Run quarterly FinOps reviews, forecasting, and showback/chargeback with anomaly detection and optimisation backlog.
• Standardise golden IaC modules and guardrails to eliminate drift and waste. Target: savings realised by Q4 2025.

Availability & Scalability

• Maintain ?99.99% availability across products with multi-AZ/region redundancy, automated failover, and tested DR.
• Prove 2x current peak load handling through capacity planning and quarterly performance tests.
• Drive SRE practices (SLIs/SLOs, error budgets), incident management, and problem management.

CI/CD & Deployment Agility

• Increase deployment frequency by ?40% while keeping rollback rate

5%; reduce lead time to production. * Provide golden pipelines, artefact governance, and progressive delivery (blue/green, canary, feature flags).

• Adopt GitOps (Argo CD/Flux) and standard environment strategy (dev?prod) for consistent releases.

Security & Compliance

• Achieve zero critical security audit findings and 100% adherence to CIS, ISO 27001, and SOC 2.
• Embed DevSecOps: SBOM, image signing, secrets management, policy-as-code (OPA/Kyverno), and automated evidence packs.
• Run continuous vulnerability management with time-bound SLAs; partner with Security and Compliance teams.

Automation & Operational Excellence

• Reach 80% automation of infra provisioning, deployments, monitoring, and incident remediation.
• Scale self-service environments, runbook automation, and observability (logs, metrics, traces, SLO dashboards).
• Continuously reduce toil; measure and improve MTTR, change failure rate, and operational efficiency.

People Leadership & Talent

• Lead and coach managers/leads across AWS, Azure, Kubernetes, and DevOps/CI-CD teams; establish clear roles and paths.
• Ensure each team member completes ?2 professional certifications or advanced trainings annually; drive knowledge-sharing.
• Build succession plans and a healthy, inclusive, high-performance culture.

What You'll Bring

• 10+ years in cloud/platform/SRE/DevOps with 4+ years leading managers or multi-disciplinary teams.
• Hands-on leadership operating AWS and Azure at scale (org/tenant, IAM/Entra, networking, security baselines, DR).
• Production Kubernetes (EKS/AKS): multi-region/multi-tenant, service mesh/ingress, admission policies, supply-chain security.
• Infrastructure as Code & GitOps (Terraform/Terragrunt, Argo CD/Flux); container registries and artefact governance.
• CI/CD (GitHub Actions/Azure DevOps/Jenkins) and progressive delivery; SRE and FinOps expertise.
• Audit/compliance experience (ISO 27001, SOC 2; PCI or similar a plus); excellent stakeholder and vendor/budget governance.
• Experience of managing Cloudflare & Data Dog platforms
• Data privacy and security (DLP, tokenisation); multi-region active/active patterns.
• Preferred/Bonus Experience: Financial services or other regulated-industry background.

About Us
SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.
Visit here, for more information about how we hire, what's in it for you, our culture and values
#LI-Hybrid

Skills Required