Job Description

Senior Enterprise Account Manager
Do you enjoy building trusted partnerships with enterprise clients and helping them unlock greater value from their data solutions?
Do you thrive in a consultative environment where collaboration and customer success drive growth?
About Us
Global Nexis Solutions, part of LexisNexis and the global RELX corporate family, connects customers to market-leading data through a flexible suite of scalable solutions, including our flagship Nexis platform.
By enabling fast access to enriched data with intelligent technologies, we empower organisations across financial services, professional services, PR & communications, media, non-profit, government, and academic sectors to discover insights that drive confident, performance-led decisions.
About the Role
As a Senior Enterprise Account Manager, you'll manage a defined portfolio of enterprise clients across the UK.
Your focus will be on retaining and growing revenue by deepening relationships, driving product adoption, and identifying opportunities for cross-sell and upsell.
You'll work closely with customer success, product, segment and marketing teams to ensure clients receive outstanding value from our data and AI-driven solutions.
Key Responsibilities

• Manage and grow a portfolio of enterprise-level accounts, maintaining high customer satisfaction and strong renewal performance.

• Build trusted relationships with senior stakeholders to understand evolving business needs and align Nexis solutions to deliver measurable value.

• Identify opportunities for cross-sell and upsell across the portfolio, working with product and segment to tailor solutions for each client.

• Partner with Customer Success Managers to ensure smooth onboarding, adoption, and retention throughout the customer lifecycle.

• Develop account plans that outline renewal, growth, and engagement strategies for each key client.

• Leverage Salesforce and internal dashboards to manage pipeline, forecast accurately, and maintain up-to-date account information.

• Act as a customer advocate internally, providing feedback to product, marketing, and leadership to improve customer experience and solution relevance.

Requirements:

• Experience managing enterprise or large B2B accounts, ideally within data, SaaS, information, or professional services sectors.

• Strong commercial awareness with experience managing account growth and renewals.

• Consultative and solutions-driven approach with the ability to engage senior client stakeholders.

• Proven track record of meeting or exceeding renewal and cross-sell objectives.

• Excellent presentation, negotiation, and communication skills.

• Ability to work independently and collaboratively, managing accounts across the UK

• Familiarity with Salesforce or similar CRM tools is advantageous.

• UK-based (ideally London or South-East), with occasional travel for client meetings.

What We Offer

• Competitive base salary with performance-based incentives.

• Continuous learning and development opportunities, including access to leadership mentoring.

• Hybrid working environment with flexibility and autonomy.

• The chance to represent a globally recognised brand in a fast-evolving, data-driven industry.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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