Join our established team as the Senior Front of House Team Leader. We are looking for an experienced, passionate, and creative leader to oversee the smooth, day-to-day operation of our popular Gelato Parlour.
This is a
full-time, permanent
opportunity to head up and inspire a talented existing team.
The Role and Responsibilities:
Shift Management:
Oversee and coordinate the daily running of all shifts, ensuring exceptional service and product presentation.
Team Leadership:
Work alongside and lead our existing parlour staff, fostering a positive, efficient, and high-energy work environment.
Customer Experience:
Ensure the highest standards of customer service are delivered consistently.
Operational Excellence:
Maintain strict adherence to health, safety, and hygiene standards.
Creative Input:
Utilize a creatively minded approach to product display and store presentation.
The Ideal Candidate Must Have:
Experience:
A minimum of
2 years of proven experience
in a supervisory or management role within the hospitality sector (e.g., cafe, restaurant, retail food service).
Leadership:
A confident and competent leadership style with exceptional interpersonal skills.
Communication:
Excellent written and verbal communication skills to manage staff and interact with customers.
Passion:
A genuine enthusiasm for the food/hospitality industry, with a flair for creative presentation.
Working Hours:
Contract:
Full-Time, Permanent.
Schedule:
5 days out of 7, including required
weekend and evening shifts
.
If you are a driven hospitality professional ready to take the next step in leadership and have a passion for premium products, we encourage you to apply!
Job Types: Full-time, Permanent
Pay: 13.00-14.00 per hour
Benefits:
Discounted or free food
Employee discount
Application question(s):
How do you plan to commute
Experience:
hospitality : 2 years (required)
Work Location: In person
Application deadline: 24/11/2025
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