Job Description

Band 6

Main area

Charity

Grade

Band 6

Contract

Permanent

Hours

Full time - 37.5 hours per week

Job ref

343-NN-7416064-FM-HM-R-VCG

Site

Epsom Hospital

Town

Epsom

Salary

44,485 - 52,521 Pa incl HCAS Outer pro rata

Salary period

Yearly

Closing

05/11/2025 23:59

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

Job overview

We are on the lookout for a

passionate and proactive Fundraising Officer

to join

our small but driven

team at a pivotal moment in our journey.

Main duties of the job

Working closely with the Head of Charity, you will play a

key role in bringing our bold three-year strategy to life

, helping us grow income across multiple streams and ensuring the smooth day-to-day running of a fast-moving, high-impact charity.


This is a fantastic opportunity for someone who thrives on variety, loves building relationships, and is excited to help shape the future of a charity that punches well above its weight.


You will work hand-in-hand with the Head of Charity to drive income across a

diverse mix of fundraising steams

, from community, events and individual giving to corporate partnerships and trusts. You will also be the

friendly, first point of contact for many of our supporters

, offering thoughtful stewardship, responding to enquiries, and making sure every donor feels appreciated and connected to the impact they are making.


As a key member of the team, you will

work closely and collaboratively with colleagues

including those in charity finance, our fund advisors and key stakeholders within the hospital senior leadership team. You'll stay on top of budgets to inform your fundraising decisions and grow a culture of income awareness across the Charity and Trust.

Working for our organisation

Epsom and St Helier Hospitals (ESTH) provide care to nearly 900,000 people across south west London and Surrey every year. With a dedicated workforce of over 7,000 staff, our hospitals operate around the clock to deliver vital care to our communities

The much-loved ESTH Charity

is dedicated to going above and beyond for our patients, their families, and the incredible staff who care for them. Thanks to the generous funds we receive, we are able to deliver vital support and enhancements that the NHS alone cannot provide.


In just the past year, we have:

Transformed staff rooms

for our hardworking Renal Teams.

Funded a

specialist research computer

at the South West London Elective Orthopaedic Centre

Invested in

staff training and education

to keep out teams at the forefront of care.

Detailed job description and main responsibilities

Fundraising and Supporter Management

Act as the first point of contact for all fundraising and donation enquiries, offering exceptional supporter care that makes every donor feel valued and appreciated. Ensure every donation is recorded accurately, supporters are thanked promptly and queries are responded to with thoughtfulness and efficiency. Manage the events portfolio, including challenge events, supporter-led events, and third-party events, providing excellent stewardship to all participants. Support on the Charity's annual flagship abseil event with support from the wider team, to increase engagement and fundraising outcomes. Lead on the Charity's own events portfolio including staff pub quizzes, NHS birthday, Christmas events such as the 'Lighting Ceremony', bucket collections etc. Manage the community fundraising income stream, nurturing existing relationships and developing new partnerships to generate income. Work with the Head of Charity to secure new, longer-term corporate partnerships and manage relationships with smaller corporate supporters to grow fundraising potential. Manage and oversee the Charity's lottery programme, working with the Head of Charity to develop and implement a strategy to grow this income stream. Collaborate with the Grants and Fund Engagement Manager to support fund advisors in raising income for their Special Purpose Funds. Contribute to grant and trust applications, working closely with the Head of Charity and the Grants and Fund Engagement Manager.

Data and Financial Management

Support the development and implementation of a new CRM database, including data transfer and process creation. Ensure donor data is accurately recorded and maintained in line with relevant data protection legislation. Work closely with charity finance to ensure donations are appropriately coded and donation information is shared accurately. Maintain and update the fundraising budgets with support from Charity Finance. Develop and manage effective administrative systems to support fundraising and relationship management.

Monitoring and Reporting

Regularly report on fundraising activities, income and impact of key initiatives to the wider team and work with the Head of Charity to present information to the Charitable Funds Committee and Corporate Trustee Board.

Communications

Develop our web-based fundraising, website donation portal and systems including keeping our fundraising content up to date on our website. Create engaging content to market fundraising activities via social media, printed materials, and posters across our hospital sites. Develop new ways to raise the Charity's profile and convert supporters into active donors and fundraisers.

Compliance and Administration

Ensure all fundraising activity is keeping with the Fundraising Regulators Code of Fundraising Practice and is compliant with fundraising regulations. Work with the team to ensure a consistent and accurate log of gifts in kind. Collaborate with colleagues across the Charity and Trust, contributing experience and ideas to shared projects and goals.

Person specification

#

Qualifications

Essential criteria

Degree plus experience or formal qualification related to charity, fundraising or a related field Or Specialist experience above degree level related to charity or fundraising related field #

Experience

Essential criteria

Experience in a fundraising, charity or similar income-generating role. Proven track record of supporter/donor/volunteer stewardship. Experience planning and delivering successful events. Competent use of CRM or donor databases. Strong customer service skills and ability to work with a wide range of stakeholders. Demonstrated ability to manage multiple priorities and meet deadlines. Experience tracking income and expenditure. Experience of working towards income targets.

Desirable criteria

Experience producing content for fundraising campaigns across digital and print. NHS or healthcare sector experience #

Skills

Essential criteria

Good understanding of fundraising principles and best practice. High level of accuracy and attention to detail. Ability to interpret data and use it to drive decisions. Excellent written and verbal communication skills. Strong interpersonal skills and the ability to build relationships at all levels. Collaborative working style and commitment to inclusivity. Ability to give and receive constructive feedback.

Desirable criteria

Knowledge of NHS systems and understanding of the challenges facing staff and patients

Your application

: Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.

References

: You will be required to provide 3 years of employment/educational history. We

do notaccept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks.

Closing date

: In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Shortlisting

: You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly.

DBS

: We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.



______________________________________________________

Disability Advice Line:

SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our

Confidential Disability Advice Line at:

Telephone: 02082963786

Text: 07501066267

Email: esth.dal@nhs.net.

Our confidential answering service is available after 5pm.
______________________________________________________

Employer certification / accreditation badges