Job Description

Job Ref:

SCO6157

Branch:

The Scotsman Hotel

Location:

The Scotsman Hotel, Edinburgh

Salary/Benefits:

Competitive Salary

Contract type:

Permanent

Hours:

Full Time

Hours per week:

40

Posted date:

26/06/2025

Closing date:

28/07/2025

Who we are?

Named for the ground-breaking national newspaper that took up residence in these beautiful Baroque buildings, The Scotsman Hotel of today is a luxury hotel retaining many of its original features. Our Meetings Event spaces combine a sense of occasion with all the flexibility and state of the art facilities that you would expect from one of Scotland's most historic Hotels.



The Scotsman Group is Scotland's largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

We are looking for an experienced and talented Hotel Receptionist

to join our fantastic venue.

What is in it for you?

As part of Scotsman Hospitality, you will have access to the following benefits that include:


TRONC electronic tips - Our staff keep 100% of tips earned in venues. Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing. 30% off of food and cinema tickets in all of our venues across Scotland. Hotel and Apartment discounts. Access to Scotsman Perks Benefits Portal. Staff meals on duty. Flexible working opportunities. Career development through our Scotsman Steps training programme.

The Role:

As Senior Hotel Receptionist, your role will include:


Deliver warm, personalized, and discreet service to every guest, setting the tone for a luxury experience Handle all phone and in-person interactions with elegance, efficiency, and attention to detail Ensure seamless check-in and check-out processes that feel effortless and refined Maintain a pristine, inviting reception area that reflects a high standard of excellence Manage all correspondence and guest information with care, discretion, and precision

The Person:

The ideal candidate will have:


Proven experience in front desk or guest-facing roles within a luxury or high-end environment Exceptional communication skills and meticulous attention to detail A naturally outgoing personality, service-first mindset and a passion for delivering personalized, five-star experiences

The Process:

If you think this is the Hotel Receptionist role for you then apply now and a member of the Hotel team will be in touch.


The Scotsman is a luxury hotel which retains many original features, including luxurious floor to ceiling wood panelled rooms, grandiose marble staircase and stained glass windows. Set across several floors, many of our character bedrooms offer truly unrivalled views of Edinburgh Castle, The Mound, Carlton Hill and The Princes Street Gardens. If you are looking for a host venue for a truly standout event, we have a range of tastefully furnished and finished rooms and suites.