Job Description

At Morrisons, our people make us who we are, and we're here to support them every step of the way.
We're looking for a employee relations expert to join our friendly central ER team as part of our centralised HR Helpline Team. Based at our head office in Bradford, this role is all about offering clear, confident, and caring HR support to our store managers and colleagues across the UK. From absence management and performance issues to disciplinary matters and investigations, you'll be on hand to provide guidance and support, over the phone, video calls and via email, on all things people related.
You will be required to be in the office a minimum of 2 days per week, and due to our retail operation being 7 days per week, you will need to support weekend cover 1 in 4.
Your key responsibilities will include:

• Being a key point of contact on our central people helpline
• Provide timely, accurate advice on HR policies and processes
• Support and lead remote investigations in line with company procedure
• Work closely with store and area managers to resolve complex ER cases
• Keep clear and detailed records of all advice given and actions taken
• Spot trends and escalate risks to help drive improvements across the business

About you
You'll be a strong communicator who thrives in a fast paced environment and is confident handling sensitive matters with care and clarity, often over the phone.
We're looking for someone who:

• Has solid HR and ER experience, ideally in a multi-site or retail environment
• Is confident advising on a wide range of people issues
• Is comfortable managing cases from start to finish
• Has a good knowledge of UK employment law
• Works well as part of a team and is always looking to improve ways of working

Whether you've worked on a helpline before or you're ready for a new challenge in a centralised ER role, we'd love to hear from you.
About us In return for all your hard work, you will receive:

• 15% discount in store from the day you join us

• Additional 10% discount card for a friend or family member

• Career progression and development opportunities

• Generous holiday entitlement

• Market leading pension scheme and life assurance

• Healthcare benefits including Aviva Digital GP

• 'MyPerks' giving you discount with over 850 retailers

• Free parking onsite

• Enhanced Family, Maternity and Paternity Leave

• Annual bonus scheme

• Private healthcare

Alive with activity, our modern Head Office is home to our corporate teams that make sure everything runs smoothly. Here, you'll find comfy breakout areas, a coffee shop, Morrisons Daily and a subsidised restaurant. We are within commuting distance of Leeds, Manchester and the Yorkshire Dales - and we even have free parking!
At our Head Office you will expect to find supplier showcases, charity fundraising and celebrations all year round for the events that mean the most to our colleagues.
There's more to our business as it's fast paced and ever changing, as such we've got lots of fresh opportunities for you to play your part in our success. We'd love to meet you!
At Morrisons, we're proud to be building a team that reflects the diversity of the communities we serve. We want every colleague to feel respected, supported and able to be themselves at work. Different voices, experiences and ways of thinking help us grow and improve and that's good for our customers too.
We're always looking for people from all walks of life to join us and bring their talents to our team. Together, we can build a workplace where everyone has the chance to thrive and make a difference.