Job Description

Make a Difference at NSFT - Champion Inclusion, Equity, and Staff Experience
Are you passionate about driving cultural change and creating a truly inclusive workplace? NSFT is seeking an influential Senior Inclusion and Staff Experience Manager to lead our strategic agenda for equality, inclusion, and staff experience. This is a pivotal role, shaping the future of our organisation and directly impacting the wellbeing of our staff and the communities we serve.
What We're Looking For

• Master's degree in Human Resources, Equalities, Business Administration, or a related field, or equivalent relevant experience.
• Significant experience in a senior inclusion/equality role or staff experience/OD/engagement role within a complex organisation.
• Deep understanding of statutory requirements and best practice in inclusion and diversity.
• Proven ability to influence at Board, system, and national level, and to lead high-performing teams.
• Strong analytical, consultancy, and coaching skills, with the ability to translate insight into effective strategies.
• Commitment to continuous personal and professional development.

Main duties of the job
About the Role
As our Senior Inclusion and Staff Experience Manager, you will:

• Provide strategic leadership for inclusion, equity, and staff experience across NSFT, ensuring alignment with our People and Culture Strategy, the NHS People Promise, and national priorities.
• Lead the development and delivery of transformational programmes that improve staff engagement, belonging, and psychological safety, with a focus on underserved and marginalised groups.
• Oversee statutory compliance (WRES, WDES, EDS2, Gender Pay Gap) and ensure these are embedded in our wider strategic planning.
• Translate staff voice and feedback into meaningful improvements in workplace culture, wellbeing, and organisational performance.
• Act as a technical expert and adviser to the Executive Team and Trust Board, ensuring workforce equity and staff experience are central to our strategy.
• Build strong relationships across the ICS and contribute to regional and national priorities, representing NSFT at key forums.

About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Details
Date posted
03 November 2025
Pay scheme
Agenda for change
Band
Band 8b
Salary
64,455 to 74,896 a year gross per annum (pro rata)
Contract
Permanent
Working pattern
Full-time
Reference number
246-HRS7587762
Job locations
Norfolk County Hall
Norwich
NR1 2DH
Job description
Job responsibilities
Please find attached our and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying. Job description
Job responsibilities
Please find attached our and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Person Specification
Qualifications
Essential

• Master's degree in human resources, Equalities, Business Administration, or a related field or equivalent relevant experience
• Relevant professional qualification (e.g., CIPD, ILM)
• Evidence of delivering strategic cultural change programmes with measurable impact

Experience
Essential

• Significant experience in a senior inclusion or equality role within a complex organisation and/or a staff experience, OD or engagement role with clear equity outcomes.
• Providing quality highly specialist advice to managers and board members on complex equality and inclusion issues.
• Experience of developing and delivering inclusion programmes and interventions, working in close partnership with HR colleagues and wider stakeholders

Person Specification
Qualifications
Essential

• Master's degree in human resources, Equalities, Business Administration, or a related field or equivalent relevant experience
• Relevant professional qualification (e.g., CIPD, ILM)
• Evidence of delivering strategic cultural change programmes with measurable impact

Experience
Essential

• Significant experience in a senior inclusion or equality role within a complex organisation and/or a staff experience, OD or engagement role with clear equity outcomes.
• Providing quality highly specialist advice to managers and board members on complex equality and inclusion issues.
• Experience of developing and delivering inclusion programmes and interventions, working in close partnership with HR colleagues and wider stakeholders

Skills Required