Job Description

\xf0\x9f\x93\x8dLondon OR UK Remote | \xf0\x9f\x92\xb0 \xc2\xa350,000 - \xc2\xa362,000 (Dependent on Experience) + |

About us:

We\'re here to make money work for everyone and we\'re doing things differently. For too long, banking has been obtuse, complex and opaque.

We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We\'re focused on solving problems, rather than selling financial products. We want to make the world a better place and change people\'s lives through Monzo.

About the role:

As a Senior Fraud Analyst in our Fraud Risk Team (First Line of Defence) you\'ll be a driving force behind developing and strengthening our fraud capabilities, specifically in relation to Insider Fraud Risk Management & Strategy. You\'ll be leading our strategy to build, develop and deliver improvements to our suite of Insider Fraud systems, controls and processes, using the latest technologies to ensure relevant fraud risks can be effectively managed (e.g. recoveries optimisation).

You\'ll be working closely with colleagues in Fraud Operations, Security, Product and Engineering, as well as ensuring alignment across the organisation when implementing new policies, management standards, strategies, systems and controls. You\'ll also work closely with colleagues in Financial Crime, Financial Intelligence Unit and Security to build intelligence which will enable Monzo to work closely with Law Enforcement in response to fraud committed against Monzo or Monzo Customers.

We need someone who really understands fraud, with deep awareness of industry trends and the risks we face at Monzo. You\'ll be able to diligently identify gaps and vulnerabilities, recommending and delivering on improvements to ensure that we always stay one step ahead as we continue to grow.

What you\'ll be working on:

• Providing subject-matter expertise in relation to Insider Fraud; acting as the point of contact for any requirements, guidance or questions.
• Improving the performance and optimisation of relevant Insider Fraud systems and controls, through deep knowledge of their application and effectiveness.
• Assisting the Fraud Lead in the development of a dedicated Insider Fraud Policy, underlying Management Standards and execution of Insider Fraud Risk Assessment(s).
• Defining and interpreting key measures and metrics on the performance of controls and reporting this to relevant risk management and oversight forums and committees.
• Leading on development of Insider Fraud strategies, as well as investigation standards and fraud response plans / playbooks; owning the end-to-end process for systems and controls, ensuring consistency and alignment across the organisation.
• Working with colleagues in Legal & Compliance to develop playbook strategies for pursuing individuals who have committed Insider Fraud.
• Writing detailed proposals and requirements for changes to systems and controls, or where gaps have been identified, working closely with Product, Data and Engineering teams to implement proportionate and beneficial change.
• Building a close relationship with Fraud Ops, FIU and Security Operations, ensuring sufficient communication and knowledge sharing on intelligence.
• Analysing internal and external data sources for new threats and trends.
• Building external relationships with both Industry and Law Enforcement.

You should apply if:

• You have experience of conducting Insider Fraud Investigations (from end to end)
• You have significant experience working in Fraud and with controls and systems used to prevent fraud from occurring
• You are passionate about fraud and putting customers first
• You\'ve led the implementation of improvements to fraud systems in similar organisations
• You\'re comfortable working with data to identify patterns and trends and draw conclusions and associated recommendations that improve our fraud capabilities
• You\'re able to clearly articulate the risk of fraud and the importance of controls to people who are not experts
• You\'re comfortable working with product managers, engineers, data scientists and identifying operational requirements
• You\'re a self-starter and keen to take initiative, get stuck in and make things happen

The interview process:

Our interview process involves 3 main stages:

• Short call with a Monzo Recruiter
• 30 minute video-call with the Hiring Manager
• 2 x 45 minute Competency Based Interviews (conducted via GoogleMeet)

Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on

\xe2\x8f\xb3 Applications close at 6pm on 4th September.

What\'s in it for you:

\xf0\x9f\x92\xb0 Up to \xc2\xa362,000 \xe2\x9e\x95 stock options & benefits

\xf0\x9f\x93\x8dThis role can be based in our London office, but we\'re open to distributed working within the UK (with ad hoc meetings in London).

\xe2\x8f\xb0 We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

\xf0\x9f\x93\x9a Learning budget of \xc2\xa31,000 a year for training courses and conferences \xe2\x9e\x95 much more, see our full list of benefits

Equal Opportunity Statement

We are actively creating an equitable environment for every Monzonaut to thrive.

Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2022 and 2022

We\'re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

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Monzo