Job Description

The Company

CRS Building Supplies


Established in 2005, CRS Building Supplies is an independent builders merchant with knowledgeable colleagues who have many years experience in the building trade.


At CRS, we have a deep respect and appreciation for our customers. We strive to serve their needs for quality building supplies every day through 14 branches in the South West, with over 166 employees supporting our vision to be the best local merchant to do business with.


The desire to serve our customers has been the driving force behind our growth and our strategy. We are dedicated to our people and supporting our local communities. From our Branch Support Centres to the employees throughout our branches, every individual plays a role in helping ensure the business success.


CRS Building Supplies is proud to be part of the Independent Builders Merchant Group (IBMG). IBMG is the largest independent merchant group in the South of England operating through five core divisions (Builders Merchants, Timber, Plumbing & Heating, Roofing and Electrical), primarily serving trade customers with an extensive range of products. IBMG has over 170 branches extending from Penzance to Margate, generating revenues in excess of 650 million and are supported by over 2,200 colleagues.


Due to the continued success and expansion of our business, an exciting opportunity has arisen for a Senior Internal Sales Assistant to join our team at Keynsham.


The Role

We are looking for a Senior Internal Sales Person in our

Keynsham

branch.


The Senior Internal Sales Assistant role will be required to provide a timely friendly and dependable service of products to customers, both via telephone, email and face to face ensuring that their expectations are not just met but exceeded. The role will optimise contributions to branch sales and gross profit.

Responsibilities

Work effectively as part of a team promoting the companys vision, values, and aspirations at all times. Build effective relationships with customers thus optimising sales and customer service. Use initiative to identify and resolve customer/product problems or issues. Through initiative and ideas proactively identify new sales opportunities to assist in the maximising of sales and margin. Ensure that company policies with regard to computer systems procedures and administration are followed at all times. Liaise with suppliers representatives where necessary. Develop personal product knowledge to enhance service to customers. Share information about customers and projects with fellow staff where sales opportunities exist across product ranges/services or regions. Actively safeguard against theft of company goods or property by being security conscious at all times. Take a pro-active approach in ensuring the health and safety of staff and customers, reporting, and responding to any potential H & S concerns/issues. Perform any other reasonable duty as may be required by the company.

Hours of Work

Week 1: Monday to Friday 7:30 -17:00


week 2: Monday to Friday 07:30-17:00 Saturday 08:00-12:00

The Rewards

Joining us means joining the leading and largest Independent Builders Merchant in the South of England. We provide training, support, and opportunities for career progression through our commitment to creating a great work environment where youre encouraged to be and do your best.


Youll be joining a friendly and welcoming team. We offer an excellent benefits package which includes a competitive salary, pension, bonus scheme, employee assistance programme, perks membership and staff discount.


Work Location: In person