: International Trade Executive - Heathrow, Slough & Egham
Job Title: Senior International Trade Executive
Department: International Trade Services
Responsible to: Head of International Trade & Compliance
Accountable to: Head of International Trade & Compliance
Liaises with: International Trade Team, Other TVCC Departments as appropriate, Arab-British Chamber of Commerce, Egyptian-British Chamber of Commerce, London Chamber of Commerce - ATA Carnet Department, Consular Agents, ChamberCustoms, Service Partners, Other Agencies as appropriate & TVCC Members & ITS Clients
Job Summary:
Responsible for the quality delivery of international trade services portfolio to members and clients. Responsible for the provision of quality services to customers requiring assistance with export and import documentation, undertaking accounting procedures, in accordance with the rules set out by the Governing Bodies. Responsible for ensuring a high level of customer care is maintained. Specific responsibility for providing documentation cover across the International Trade office locations as required. Based at Heathrow. Will be required to work at Egham & Slough.
Key Responsibilities:
Certify UK Certificates of Origin and related export documents
Process Arab-British Certificates of Origin and related documents
Authenticate trade preference documents
Complete Customs Declarations in accordance with HMRC regulations.
Supply and authenticate International Importcertificates
Process & issue ATA Carnets
Provision of documentation cover for all international trade offices location as required.
Provide additional International Trade services as appropriate.
Answer enquiries received by telephone, email & face to face in aprofessional manner.
Complete financial, statistical and data records to the required standards & deadlines.
Maintain high level of customer care.
Take responsibility for the certification & authentication of UK Certificates of Origin and related documents, in accordance with the Certification Procedures rules, including electronics certificates.
Receive, check , verify and pass documents to the Arab-British Chamber
Take responsibility for authenticating Trade Preference documents in accordance with HM Revenues & Customs guidelines
Check the formal undertaking and signatory lists, as appropriate
Take responsibility for the issuing of ATA carnets including electronic applications at Heathrow, in accordance with London Chamber of Commerce guidelines
Take responsibility for the supply and authentication of International Import Certificates in accordance with DBT guidelines.
Use knowledge gained to answer customers' queries or signpost to appropriate agency
Keep abreast to developments in the field of International Trade and pass on these developments to customers where appropriate
Maintain relationships with the Arab British Chamber, Egyptian Chamber, London Chamber, the Consular Agents, members & other ITS clients
Assist the Office Managers & Head of International Trade & Compliance with other duties as required
Complete accounting, statistical & data procedures to the required standards & deadlines
Always maintain a high standard of customer care
Professionally represent the organisation as required
Undertake any other duties as required
Personal Accountability:
Team player and to support colleagues in the achievement of team objectives
Portray a professional visual, written, and verbal image always
Undertake training as required
Pro-actively develop knowledge of the Chamber and its productportfolio
Person Specification:
Experience in trade and customs compliance from international freight forwarding, trade consulting, or customs brokerage.
Expertise in Import and Export Compliance, Customs, Supply Chain
Proven import/export compliance experience with regional knowledge gained in practice (minimum 3 years)
Confident, friendly persona
Excellent interpersonal skills
Attention to detail
Able to make decisions
Able to meet deadlines and achieve target outcomes
Able to multitask
Keep calm under pressure
Ability to plan & organise
Positive team player
Flexible and with ability to travel
logistics would be an advantage
Job Types: Full-time, Permanent
Pay: From 30,000.00 per year
Benefits:
Company pension
Cycle to work scheme
Free parking
On-site parking
Store discount
Schedule:
Monday to Friday
Experience:
Import / Export Document : 3 years (required)
Work authorisation:
United Kingdom (required)
Location:
West Drayton UB7 0DQ (required)
Willingness to travel:
75% (required)
Work Location: In person
Reference ID: SITSMAY25
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