Job Description

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process. You can visit for advice on accessibility support.
If you're ready to make a real difference, we'd love to hear from you!
Vacancy Details
Duration: Permanent.
Location: This role is based in Waterloo General Offices, London. This role is a full-time opportunity, flexible working patterns will be considered, however a minimum of 3 days is required in the office.
Band & Salary: Band 3B (46,701 - 55,411).
Brief Description
As Britain's railways undergo a period of unprecedented transformation, this is a pivotal moment for Network Rail and the wider industry. But it's not just the rail industry that's evolving - the communications landscape itself has changed dramatically. News moves faster than ever, people have a wider range of views, and there's more pressure on organisations to respond quickly and genuinely - often in real time.
About the role (External)
What does the average day look like?
In this role, you'll lead the planning and delivery of proactive media relations and public relations strategies that bring Network Rail's priorities and initiatives to life. You'll be a key member of our 24/7 press desk, providing round-the-clock support and taking part in on-call shifts to handle media requests whenever they arise. Your day-to-day will involve putting national media campaigns into action, ensuring they are fully evaluated, and using insights to measure and demonstrate the impact of our work.
You'll build and maintain strong relationships with national media, editors, and senior journalists, acting as a trusted spokesperson for Network Rail. Monitoring the media landscape - including social channels - you'll respond quickly and accurately to questions or misconceptions, and keep senior colleagues informed of significant media activity. Press releases, briefings, photo opportunities, and facility visits will be under your remit, as well as broadcast media visits to bring our work to a wider audience.
Crucially, you'll be expected to create and adapt content that is concise, engaging, and optimised for mobile platforms - ensuring our messages reach audiences wherever they are and however they choose to engage. You'll help set the standard for clear, accessible communication, recognising that the way we share our story is as important as the story itself.
Working closely with senior leaders, you'll develop messaging, briefings, and media opportunities that position Network Rail as a credible, forward-looking organisation. When major incidents occur, you'll be ready to support our crisis communications plan, helping Network Rail communicate confidently and effectively when it matters most.
This is your opportunity to make a real impact - helping to build public trust, drive positive change, and ensure Network Rail's voice is heard at a time of industry-wide transformation.
Who are we looking for?
We're looking for an experienced, results-driven media and PR professional to help shape how we engage with millions across the country. As Senior Media & PR Manager, you'll be at the forefront of telling our story - championing our achievements, protecting our reputation, and ensuring our communications reflect the ambition and integrity of Britain's railway.
Essential Criteria

• Substantial experience in media relations and PR

• A proven track record in journalism or public relations in a high-profile industry

• Excellent writing and broadcasting skills

• The experience and personal credibility to work effectively with senior managers

• Strong influencing skills

• Proven ability to grasp, understand and promote complex and sensitive issues in a persuasive and sensible way

• Ability to develop and maintain a wide network of media contacts

• Ability to work in a team

• Ability to work in a pressurised environment

This role requires National Security Vetting (NSV) clearance.
Please see attached job description for full details.
How to apply (External)
Additional Information...
Closing date: 1st December 2025. However, early application is advised as we reserve the right to close the advert early based on application volumes.
Next Steps: Interviews will be held w/c 8th December 2025, depending on business requirements.
If you require any support with your application, please for contact details.
All offers of employment are conditional upon satisfactory completion of pre-employment checks.
Some of our great benefits:
? Flexible/hybrid working arrangements considered.
? Generous annual leave (28 days plus statutory days), with the option to buy/sell days.

Skills Required