This role is not open to relocation. Only candidates who have residency and right to work in Jersey can be considered.
To provide a first line of support to the Relationship Managers, while ensuring that an exceptional service is delivered at all times producing a favourable client experience and maintaining a high level of integrity and ethical standards, within defined compliance and risk parameters.
Qualifications
Minimum Qualification:
Secondary/High school/A levels/Matric
Diploma in Banking
Diploma in Finance and Accounting
Experience Required :
3 - 4 years experience in Business & Commercial Banking
Broad knowledge of the banking industry gained through having worked in a banking environment, knowledge of business and back office operations. Experience in a Compliance, Risk, Know your Customer (KYC) or a New Business role, with exposure to AML (Anti-Money Laundering), CFT (Countering the Financing of Terrorism) and ABC (Anti-Bribery & Corruption) would be a distinct advantage.
Key Outputs :
Assist the manager as required to deliver projects to improve the efficiency and effectiveness of the departmental operations
Contribute to credit applications and renewals and assist with the credit process including liaising with external parties and the credit risk team
Develop a sound understanding of the client's needs, addressing client's queries/requests timeously, monitoring their progress
Ensure accurate information is loaded onto the Bank's systems and provided to the Manager
Identify possible sales opportunities and generate new business for the company to increase support team income line
Additional Information
Behavioural Competencies:
Conveying Self-Confidence
Embracing Change
Examining Information
Inviting Feedback
Managing Tasks
Producing Output
Providing Insights
Resolving Conflict
Showing Composure
Team Working
Thinking Positively
Understanding People
Technical Competencies:
Account Opening & Maintenance
Banking Process & Procedures
Client Servicing
Customer Understanding (Business Banking)
Product Knowledge (Business Banking)
#SBO
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