Senior Officer, Relationship Support

Saint Helier, ENG, GB, United Kingdom

Job Description

Job Overview

Business Segment:

Business & Commercial Banking

Location:

JE, St Helier, Saint-Helier, La Motte Street 47

Job Type:

Full-time

Job Ref ID:

80405719A-0001

Date Posted:

4/16/2025





This role is not open to relocation. Only candidates who have residency and right to work in Jersey can be considered.



To provide a first line of support to the Relationship Managers, while ensuring that an exceptional service is delivered at all times producing a favourable client experience and maintaining a high level of integrity and ethical standards, within defined compliance and risk parameters.



Qualifications



Minimum Qualification:



Secondary/High school/A levels/Matric

Diploma in Banking

Diploma in Finance and Accounting



Experience Required :



3 - 4 years experience in Business & Commercial Banking

Broad knowledge of the banking industry gained through having worked in a banking environment, knowledge of business and back office operations. Experience in a Compliance, Risk, Know your Customer (KYC) or a New Business role, with exposure to AML (Anti-Money Laundering), CFT (Countering the Financing of Terrorism) and ABC (Anti-Bribery & Corruption) would be a distinct advantage.



Key Outputs :



Assist the manager as required to deliver projects to improve the efficiency and effectiveness of the departmental operations

Contribute to credit applications and renewals and assist with the credit process including liaising with external parties and the credit risk team

Develop a sound understanding of the client's needs, addressing client's queries/requests timeously, monitoring their progress

Ensure accurate information is loaded onto the Bank's systems and provided to the Manager

Identify possible sales opportunities and generate new business for the company to increase support team income line

Additional Information



Behavioural Competencies:



Conveying Self-Confidence

Embracing Change

Examining Information

Inviting Feedback

Managing Tasks

Producing Output

Providing Insights

Resolving Conflict

Showing Composure

Team Working

Thinking Positively

Understanding People



Technical Competencies:



Account Opening & Maintenance

Banking Process & Procedures

Client Servicing

Customer Understanding (Business Banking)

Product Knowledge (Business Banking)



#SBO



Please note:

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Job Detail

  • Job Id
    JD3043433
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Saint Helier, ENG, GB, United Kingdom
  • Education
    Not mentioned