Job Description

Hybrid role to be based in our Edinburgh office.

About us

------------


Seccl is the Octopus-owned embedded investment platform that's on a mission to helping more people to invest - and invest well.


We're B-Corp certified with an amazing product-market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years.


We're also proud to be part of Octopus, the multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money.


Check out the Seccl website for the latest on our products and our mission to shape the future of investments.

The role

------------


We're looking for a

Senior Operations Analyst

to join our trading operations team - someone who combines a deep understanding of investment operations with a sharp eye for detail and a passion for solving problems.


You'll be focused on resolving trade-related issues, often involving complex remediation calculations. You'll use your industry knowledge to unpick problems, coordinate cross-functional responses, and ensure fair and timely outcomes for customers. As the SME in the team for trading processes and investment products, you'll also support with guidance, training, and continuous improvement efforts.


This is a role for someone who thrives in a fast-paced environment and enjoys both the intellectual challenge and the customer impact of getting things right.

On a typical day, you will...

-------------------------------

Investigate and resolve trade-related incidents or errors, coordinating with counterparties and internal teams Perform and validate complex remediation calculations Monitor order flow across funds and exchange traded instruments, escalating exceptions and trends Use your knowledge of platforms, instruments and markets to spot emerging issues and drive improvements Collaborate with product, engineering, and external partners to embed fixes and enhance resilience Support with operational delivery and control oversight, maintaining confidence in our service Coach team members and share expertise on fund dealing, order routing, and investment operations Ensure all processes and remediation steps are compliant with COBS, CASS and industry best practices

This role is for you if...

----------------------------

You have strong knowledge of investment operations, trading processes, and industry standards You're confident performing manual or calculated corrections for trading errors or market events You enjoy working through complexity and take a structured, outcome-focused approach to problem solving You're a great communicator who can clearly explain technical issues and proposed solutions You're comfortable operating across teams - from compliance and operations to product and engineering You're happy balancing day-to-day delivery with incident response and longer-term remediation You take ownership and follow through - delivering solutions that work for customers and for the business

This role isn't for you if...

-------------------------------

You prefer a narrow, repetitive role - this one involves a variety of technical, analytical and coordination tasks You aren't comfortable taking the lead on issues or liaising with senior stakeholders You need rigid structure or a fixed set of instructions - we value autonomy and curiosity You're not confident working with numbers or logic-driven calculations

What's in it for you...

---------------------------


We offer a generous mix of benefits for the things that really matter to our people, including:


A salary between

37,000 and 40,000

- dependant on experience + reviewed annually


27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave


Two volunteering days per year


Length of service award - one month paid sabbatical at eight years


6% employer pension contribution, and life assurance


Private medical insurance with AXA Health


Enhanced Parental leave


MacBook and up to 500 home office set up budget


750 per person learning budget


Option to work abroad for up to six weeks a year


Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace


Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy


Perkbox - Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts


Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing

Our culture

---------------


We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation.


Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team.

Interview process

---------------------


Interviewing is a two-way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. In general, you can expect the interview process to look a bit like this, (following an initial chat with one of our Talent team):

First stage - 45 mins competencies-based interview with the hiring manager and another team team member Second stage - one-hour technical interview or assessment

We'll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out and you should expect to hear back from us within one to two weeks of applying.


Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.


If this sounds like your kind of thing, we encourage you to apply even if you don't tick every box.

We'd love to hear from you!

Compensation Range: 37K - 40K