Job Description

Who are we

At Knight Frank, we work responsibly in partnership to enhance people's lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.


At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.


A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.


In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together.

About The Role

Knight Frank is looking to hire a Senior Operations Coordinator to join our Business Development team, based in our Baker Street HQ.


We are the world's leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 20,000 people in 600+ Offices across 50 Territories.

Why Knight Frank?

Role:

Based in our London Office, the Business Development department is looking to recruit a Senior Operations Coordinator on a fixed term 12-month contract. This person will be responsible for the day-to-day management of the team, providing 1:1 administrative and strategic support to the Head of the Department and other senior stakeholders, as well as supporting and managing various key projects across the team and the business.

Responsibilities:

Provide 1:1 administrative support including proactive diary, email, and schedule management. Organise and coordinate all internal/external meetings, calls, and travel arrangements. Assist with preparation of meeting documents, presentations, and financial coordination. Support team correspondence, information requests, and diary coordination for partners. Manage team meetings logistics: booking rooms, circulating agendas, minutes, and action items. Organise office visits, business-wide training, and client relationship scheduling. Oversee team travel bookings for conferences, away days, and handle IT liaison issues. Approve and process team expenses, departmental costs, CRM events, and supplier invoices. Handle financial planning, reporting, and ad hoc HR issues within the team. Manage onboarding/offboarding of new starters, suppliers, and contractors, including inductions. Develop and maintain team workspace trackers and project management boards (Monday.com). Create and streamline team processes ensuring alignment with company policies and best practices. Train new employees on office systems, policies, and promote ongoing team development opportunities. Coordinate absence management, approvals, and maintain accurate absence records. Lead appraisal scheduling, support the process, and act as project coordinator for new systems and feedback management.

Key Experience Required:

3+ year experience in a similar operations or administrative role Proficient using Microsoft Office
Competitive salary


Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.