Job Description

World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Senior Pensions Administrator, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.
The role:
As a Senior Pensions Administrator, you will help drive our goals by:

• Carry out day-to-day pension administration tasks, including manual and automated benefit calculations for various scheme types, checking colleagues' work, managing casework, and meeting payroll and service deadlines.
• Respond to member queries by phone, email, or post in a friendly and professional manner, verify identities, resolve issues related to the JM benefits portal, and conduct one-to-one appointments to discuss retirement options.
• Collaborate with the Administration Manager on specific cases, suggest improvements to processes or communications, and provide support across all aspects of JM benefit administration.
• Assist team members as needed, backfill for colleagues working on other projects, and contribute to the overall delivery of high service standards under the guidance of the Pensions Administration Manager.

Key skills that will help you succeed in this role:

• Extensive experience in administering both DB and DC pension schemes, with a strong understanding of pension processes and a high degree of numeracy.
• Proficient in Microsoft Office applications including Word, Excel, and PowerPoint, and generally computer literate to handle various administrative tasks efficiently.
• Able to communicate clearly and professionally with members, demonstrating strong interpersonal and written communication skills.
• Detail-oriented, self-motivated, flexible, and committed, with the ability to work independently and take on ad-hoc tasks when required.

Even if you only match some of the skills, we'd love to hear from you to discuss further!
What we offer:
We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as:

• Retirement savings
• Share plans
• Saving accounts
• Life and disability insurance
• Commuter allowances and loans
• Medical plans / health assessments
• Fitness discounts

Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career!
At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.
For any queries or accessibility requirements, please contact GlobalRecruit@matthey.com. We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.
Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.
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To submit your application, please click the "Apply" button online.
All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.
For more information about how your personal data is used please view our privacy notice: . By applying for this role and creating an account you are agreeing to the notice.
Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.