Job Description

19-20 (12.26 plus tronc)


J Sheekey,an institution situated in Leicester Square,is an iconic seafood restaurant celebrated for its rich heritage,exceptional cuisine,and unwavering commitment to providing an extraordinary dining experience. With a history dating back to 1896,J Sheekey has been a favourite among Londoners,theatregoers,and seafood enthusiasts alike. Renowned for its impeccable service and a menu showcasing the finest seasonal seafood,J Sheekey continues to be a destination where tradition meets contemporary culinary excellence.


We are currently seeking a poised and experienced Senior Maitre D' or Senior Receptionist to join our front-of-house team. As a Senior Maitre D',you will play a crucial role in overseeing the dining experience,managing reservations,and contributing to the overall success of our establishment. If you have a passion for hospitality,strong leadership skills,and a commitment to delivering an exceptional guest experience,we invite you to be a key player at our restaurant.



Key Responsibilities:

Oversee the daily operations of the front-of-house,ensuring high service standards. Manage and coordinate reservations,optimizing seating arrangements and guest flow. Open Table and/or Seven Rooms experience. Supervise and mentor front-of-house staff,providing guidance to maintain a positive work environment. Handle guest inquiries and concerns with professionalism and prompt resolution. Collaborate with the management team to organize and execute private events and functions. Ensure adherence to company policies,procedures,and quality standards. Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.


Requirements:

Proven experience as a Senior Maitre D' or Senior Receptionist in a similar leadership role within the hospitality industry. Strong organizational,communication,and interpersonal skills. Exceptional problem-solving abilities and a proactive approach to operational challenges. Ability to work in a fast-paced environment and manage multiple tasks efficiently. Familiarity with reservation systems and basic administrative tasks.


Benefits:

30% Dining discount across our Caprice restaurants (excluding Scott's Mayfair),The Ivy Collection & Bill's Access to early pay,savings tools & financial coaching via Wagestream Enhanced maternity & paternity leave

-Cycle to work scheme and refer-a-friend bonuses up to 1,000

English language classes,length of service awards & employee recognition bonuses Private medical and life insurance for senior leaders,life insurance for head office employees Employee Assistance Programme Plus,a structured pension scheme with employer contributions


Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised,valued,and encouraged.