Job Description

Senior Recovery Navigator

Location:

4 Boulevard, Weston-super-Mare, BS23 1NA

Salary:

29,691 pro-rata per annum

Hours:

28 hours per week on a varied 7-day rota (shifts will be worked over 4 evenings per week from 4.00 pm to midnight, which includes a 30-minute scheduled break).

Contract

: Permanent

Closing Date:

{Expiry Date}



Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. We aim to inspire hope and deliver change for everybody and every community we work with.



Do you want to work for a forward-thinking organisation, helping people in mental health and emotional crisis?



Do you have compassion and empathy for people who are struggling with their mental wellbeing?



Do you have experience leading and supporting a team in a fast-paced environment?



If so, you could be the person we are looking for.

About the Service

The Safe Haven service offers short-term support to clients. This service focuses on supporting episodes of emotional distress rather than providing ongoing support intervention. The service offers up to 3 support interventions, which can include the discussion of self-management tools and the creation of Wellness Action Plans. The Second Step Team will also offer clients support with suicidal ideation, emotional distress, anxiety, depression, low mood, social isolation, and sleep hygiene. We offer additional support and signposting for issues such as housing, debt, health problems, drugs and alcohol use, substance misuse and unemployment. Follow up wellbeing checks can also be arranged to review a client's psychological state after their return home.

About You

You will need to be flexible to meet the needs of any training requirements for the role which may include attending training or meetings during the day.



You'll need to be a good communicator, with experience in supervising an effective team and liaising with partners, to contribute to the delivery of this valuable service as well as the triaging and assessment of people being referred.



You will be working alongside Recovery Navigators, providing them with regular supervision, guidance, and on-hand support.



You will be able to offer support and de-brief sessions to the team at the end of each shift and as required.



You'll have experience of working with people with mental health and complex needs, carrying out needs and risk assessments. You will be able to take a holistic view, with a recovery and psychologically informed approach.



You will have good organisational skills, be IT proficient and be able to direct and lead a small team.



You will need proven skills in managing risk and escalating referrals for clients who may require clinical support.



Second Step offers an excellent annual leave package, support from our Employee Assistance Programme if you need it and a comprehensive induction programme with on-going training opportunities.



So...what are you waiting for? Why not apply now?

Closing date:

Friday19th September 2025

Interview date:

Friday 26th September 2025



Interviews will be held in person within our service in Weston Super- Mare.



For more information and to apply please see our website

www.second-step.co.uk.

Second Step is committed to Equal Opportunities and welcomes applicants from all sections of the community and from people who have personal experience of using mental health services. Unfortunately, Second Step is unable to sponsor applicants from outside the UK.