Job Description

About the job

Company Description

Just Clear is the UK's most trusted clearance service provider, committed to sustainability and achieving NET ZERO through eco-conscious operations. With a nationwide network, we combine personalised regional service with the strength of a national infrastructure. Our services maximise reuse and recycling to ensure environmental responsibility.

We are recognised by numerous industry awards for our innovation and service excellence, and hold leading certifications such as ISO 14001, ISO 45001, and ISO 9001.

At Just Clear, we focus on creating positive impacts for our clients, communities, and the planet.

About the Role

We're looking for a Senior Account Coordinator who embodies empathy, integrity, and excellence in customer service. This role is ideal for someone who thrives on building meaningful client relationships, takes pride in delivering seamless support, and approaches every task with unwavering professionalism and care.

Key Responsibilities

??Serve as the primary point of contact for key accounts, ensuring timely and thoughtful communication. ??Build trust-based relationships with clients through attentive service, honesty, and proactive problem-solving. ??Coordinate internal resources to meet client needs and expectations with precision and empathy. ??Monitor account performance and identify opportunities for improvement or growth. ??Handle escalations with grace and resolve issues efficiently, always maintaining a client-first mindset. ??Maintain accurate records of client interactions, updates, and feedback. ??Collaborate cross-functionally to ensure smooth delivery of services and client satisfaction.
What We're Looking For

??Proven experience in sales, account coordination, client services, or a related role. ??Exceptional communication skills, clear, empathetic, and professional. ??A strong sense of integrity and accountability in every interaction. ??Impeccable attention to detail and organisational skills. ??Ability to manage multiple priorities with calm and confidence. ??A proactive mindset and a genuine desire to help others succeed. ??Tech-savvy and comfortable with CRM systems, email platforms, and workflow tools.
What You'll Bring

??A natural ability to connect with people and make them feel heard. ??A work ethic that's both dependable and driven. ??A commitment to doing what's right even when no one's watching. ??A calm presence under pressure and a collaborative spirit.
Why Join Us?

We're a team that values kindness, clarity, and excellence.

You'll be supported, trusted, and empowered to make a real impact, not just with clients, but within the team.

Job Types: Full-time, Permanent

Pay: 35,000.00 per year

Benefits:

Employee discount On-site parking
Experience:

Sales: 5 years (required)
Work Location: In person

Reference ID: Senior Sales Coordinator